Customer Service Associate

Job Title: Customer Experience AssociateLocation: Indiranagar, Bangalore (Head Office) Department: Customer Support / Experience Job Type: Full-Time Experience Required: 1 to 2 Years Education: Graduation Job Summary:We are looking for a motivated and skilled Customer Experience Associate to deliver excellent service and support to our customers. The ideal candidate will have hands-on experience with Dialer systems and CRM tools, along with strong communication abilities. Key Responsibilities:Handle customer interactions through inbound and outbound channels. Resolve queries effectively and ensure a smooth customer experience. Use CRM and Dialer tools to log, track, and manage customer conversations. Collaborate with internal teams to resolve customer issues promptly. Maintain high levels of customer satisfaction through clear communication. Meet daily and monthly service targets. Requirements:Graduation (Bachelor’s degree in any discipline). 1 to 2 years of relevant experience in customer support/customer experience. Proficiency in using CRM platforms and Dialer tools. Strong oral and written communication skills. Ability to multitask and manage time effectively. Customer-centric attitude with problem-solving skills. Salary & Benefits:In-hand Salary: ₹22,000 per month Additional perks and incentives as per company policy Preferred Age: Up to 30 yearsWork Location: On-site (Indiranagar, Bangalore HO)