Customer Service Associate in Gurgaon

AdvantageClub.ai

0 years

0 Lacs

gurgaon haryana india

Posted:1 week ago| Platform:

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Skills Required

service updating query crm coordination connect

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Answering customer queries/concerns and supporting customers in answering product and service-related questions.
Maintains customer records by updating query/concern-related information in the CRM tool.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Coordination with different brands and corporations for conducting an event.

About Company: Advantage Club delivers programs that connect and benefit corporate employees and businesses. We intend to partner with both, market for businesses, and provide an end-to-end system for corporate employees that will help them avail the benefits and exclusive offers provided by our business partners.

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