About the job: As a Customer Success Manager at Dzylo, you will play a crucial role in ensuring our clients receive the best possible experience with our products and services. With your expertise in Effective Communication and Client Relationship Management (CRM), you will be the key point of contact for our clients, fostering strong relationships and ensuring their needs are met. Key responsibilities: 1. Build and maintain strong relationships with clients, acting as a trusted advisor and point of contact for all their needs. 2. Develop and implement customer success strategies to drive client satisfaction and retention. 3. Collaborate with internal teams to ensure the timely resolution of customer issues and requests. 4. Conduct regular check-ins and reviews with clients to assess their satisfaction and identify opportunities for improvement. 5. Provide product training and support to clients, ensuring they are getting the most value out of our offerings. 6. Analyze customer data and feedback to identify trends and opportunities for improving our products and services. 7. Drive customer engagement and advocacy through effective communication and relationship-building strategies. If you are passionate about delivering exceptional customer experiences and have a talent for building strong client relationships, we would love to have you join our team at Dzylo. Who can apply: Only those candidates can apply who: Salary: ₹ 3,60,000 /year Experience: 0 year(s) Deadline: 2025-07-12 23:59:59 Skills required: Client Relationship Management (CRM) and Effective Communication About Company: Dzylo is on a mission to bring transparency & professional services for homeowners in the unorganized ecosystem of home interiors by empowering firms and freelancers through technology. Dzylo provides a full-stack technology platform enabling all stakeholders, clients, freelance designers, contractors, design studios & construction firms through software tools & process mechanisms. With a data-driven approach, we see the opportunity of enabling a big chunk of unorganized players in this industry through comprehensive technology solutions through which they can provide enhanced customer experience with their existing skill set with much more efficiency and lesser overheads.
Internship Opportunity at Dzylo – Sales & Business Development Intern Where you’ll be contributing Assist Enterprise Account Executives with pre-demo research, deal tracking, and proposal preparation. Engage prospects through relevant content sharing, follow-ups, and nurture them to move deals forward. Conduct outreach to multiple decision-makers within accounts to effectively multithread deals. Maintain CRM hygiene by documenting all prospect interactions, activities, and detailed notes to ensure accurate pipeline tracking and team visibility. Skills that make you a great fit Strong verbal and written communication skills. Analytical mindset with proficiency in Excel/Google Sheets. Ability to leverage AI tools for productivity and efficiency. Highly organised, detail-oriented, and self-driven. Curiosity and interest in AI, SaaS, and tech products. Logistics Stipend: Competitive (to be disclosed during interview). Joining: ASAP. Location: Gurgaon (Hybrid flexibility can be discussed). Why Dzylo? At Dzylo, we’re building more than just a product—we’re building a culture. We believe in: People over profits : Long-term growth comes from investing in people. Collaboration & learning : Every intern works closely with leadership and gains exposure to global sales strategies. Cutting-edge tech : Be part of a team innovating in the CRM and design-tech space. If you’re eager to learn, ready to take ownership, and want to experience how SaaS sales works globally—this role is for you. 🚀
Company Description Dzylo is an all-in-one platform specifically designed for interior and build companies. It helps manage everything from lead and quotation management to project and task tracking, as well as vendor and client management, and procurement, inventory, and expenses. With features like attendance tracking with selfies and location, Dzylo simplifies operations, boosts efficiency, and supports business growth. Join Dzylo today to streamline and enhance your business operations. Role Description This is a full-time on-site role for a Sales Executive located in Gurugram. The Sales Executive will be responsible for managing inbound and outbound leads, developing and maintaining relationships with clients and vendors, preparing and delivering sales presentations, and negotiating contracts. Daily tasks include identifying new business opportunities, following up with potential clients, attending meetings, and ensuring customer satisfaction. Qualifications Proven experience in sales, customer relationship management, and lead management Strong communication, negotiation, and presentation skills Ability to work independently and as part of a team Familiarity with project management and operations within the interior and build industry Proficiency in using CRM and sales management software tools Bachelor's degree in Business, Marketing, or related field Prior experience in a similar role is a plus
Company Description Dzylo is an all-in-one platform specifically designed for interior and build companies. It helps manage everything from lead and quotation management to project and task tracking, as well as vendor and client management, and procurement, inventory, and expenses. With features like attendance tracking with selfies and location, Dzylo simplifies operations, boosts efficiency, and supports business growth. Join Dzylo today to streamline and enhance your business operations. Role Description This is a full-time on-site role for a Sales Executive located in Gurugram. The Sales Executive will be responsible for managing inbound and outbound leads, developing and maintaining relationships with clients and vendors, preparing and delivering sales presentations, and negotiating contracts. Daily tasks include identifying new business opportunities, following up with potential clients, attending meetings, and ensuring customer satisfaction. Qualifications Proven experience in sales, customer relationship management, and lead management Strong communication, negotiation, and presentation skills Ability to work independently and as part of a team Familiarity with project management and operations within the interior and build industry Proficiency in using CRM and sales management software tools Bachelor's degree in Business, Marketing, or related field Prior experience in a similar role is a plus
Company Description Dzylo is an all-in-one platform designed specifically for interior and build businesses to streamline operations and enhance productivity. From managing leads and quotations to project tracking and vendor relations, Dzylo simplifies complex workflows. With features like attendance tracking, procurement management, and expense monitoring, the platform addresses real industry challenges. Dzylo empowers companies to operate efficiently and supports their growth. Join us to be part of a platform designed to transform the interior and construction segments. Role Description This is a full-time on-site role for a Customer Support Specialist based in Gurugram. The Specialist will ensure exceptional customer service by addressing inquiries, troubleshooting issues, and resolving concerns. Day-to-day tasks include managing customer communications, offering technical support, and working collaboratively with internal teams to ensure satisfaction. The role requires the ability to analyze feedback, follow up consistently to maintain high service standards, and contribute to process improvements. Qualifications Strong Customer Support skills and a customer-centric approach Interpersonal skills to build and maintain positive customer relationships Customer Satisfaction and resolution handling expertise Technical Support capabilities for troubleshooting platform-related issues Analytical Skills to assess feedback, identify trends, and suggest solutions Proficiency in using customer management tools and systems Ability to work collaboratively in a fast-paced on-site environment Bachelor’s degree in Business, IT-CS, or a relevant field is a plus Experience in the interior design or construction industry is an advantage
Company Description Dzylo is an innovative all-in-one platform designed specifically for interior and build companies to streamline operations and enhance growth. The platform provides a comprehensive suite of tools for lead and quotation management, project tracking, vendor and client coordination, and more. With features like attendance tracking with GPS, procurement, and expense tracking, Dzylo addresses real industry challenges by improving efficiency and simplifying business processes. Based on a vision of empowering businesses, Dzylo enables teams to manage their entire operation efficiently from a single platform. Role Description This is a full-time, on-site Sales Consultant role located in Gurugram. As a Sales Consultant, you will be responsible for building and maintaining strong client relationships, understanding their specific business needs, and providing tailored solutions using Dzylo’s platform. Day-to-day tasks include generating and pursuing leads, presenting product demonstrations, negotiating contracts, achieving sales targets, and delivering exceptional customer service. You will collaborate with clients to ensure their satisfaction and provide regular updates on project progress. Qualifications Strong expertise in Sales Consulting, including generating leads, negotiating deals, and achieving sales targets Exceptional skills in Customer Service and ensuring high levels of Customer Satisfaction Excellent Communication, both verbal and written, to effectively interact with clients and team members Proficiency in working with project management or CRM platforms is preferred Ability to work collaboratively in a team environment and build relationships with diverse stakeholders A Bachelor’s degree in Business, Marketing, or a related field is desirable Previous experience in the interior design or construction industry is a plus