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DELWISE INFOCOM PRIVATE LIMITED
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Customer Service Associate

Customer Service Associate

DELWISE INFOCOM PRIVATE LIMITED

0 - 4 years

0 Lacs

maharashtra

Posted:16 hours ago| Platform: Shine logo

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Skills Required

problem resolution order processing relationship management communication record keeping

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Representative, your primary responsibility will be to address customer inquiries, complaints, and provide detailed product/service information. You will excel in problem resolution by promptly identifying and resolving customer issues. Your role will also involve efficiently handling customer orders to ensure accurate and timely fulfillment. Building positive customer relationships through effective communication and empathy is a key aspect of this position. You will be expected to communicate information accurately and comprehensively to customers through various channels. Additionally, maintaining precise records of customer interactions and account details will be crucial in this role. This is a full-time opportunity suitable for freshers, offering a flexible work schedule with the convenience of working from home. The role involves day shift work hours, and proficiency in English and Hindi languages is preferred. The work location is expected to be in person for effective customer service delivery.,

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Customer Service Associate