Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are currently hiring for the position of Customer Service Advisor for handling Inbound Calls / Email / Chat Support for our International Blended Process.

Key Responsibilities:

  • Handle inbound customer calls, emails and chats.
  • Resolve customer queries in a timely manner.
  • Record customer interactions, issues and resolutions accurately.
  • Provide excellent customer service and support with a problem-solving approach.

Requirements:

  • Education: HSC or Any Bachelor's Degree.
  • Experience: Freshers can apply. Minimum 1 year of experience in customer service or BPO is preferred.
  • Experience in an international call center is an added advantage.
  • Excellent verbal and written English communication skills.
  • Good computer knowledge with typing skills.
  • Shift: Day Shift (Rotational), 5 days working a week.
  • Week Off: Rotational.

If you meet the above requirements and are interested in applying, please reach out to us via WhatsApp or call at 9594987880.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

  • Health insurance

Experience:

  • BPO / CALL CENTER: 1 year (Required)
  • Customer service: 1 year (Required)
  • Blended Process: 1 year (Required)
  • Inbound Outbound: 1 year (Required)
  • International voice process: 1 year (Required)
  • Email Chat Support: 1 year (Required)

Language:

  • English (Required)
  • Excellent English (Required)

Work Location: In person

Speak with the employer
+91 9594987880

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