Customer Sales Executive

You will be joining our team as a Remote Customer Service Executive in the exciting Travel and Tourism industry. Your role will involve gaining hands-on experience and rapidly developing your customer service and sales skills. **Key Responsibilities:** - Make outbound calls to India-based leads to promote tours and sell tour packages: - This involves proactive telemarketing where you will initiate contact with potential customers who have shown previous interest. - Your goal will be to directly promote various tour packages and achieve sales. - Required skills include high-volume calling in Hindi, Tamil, Malayalam, and English, rapport building, and a deep understanding of the product portfolio. - Explain product benefits clearly and confidently to prospective customers: - You will be required to translate product features into benefits that appeal to customers. - The goal is to create desire and demonstrate the value of the tour package. - Required skills include clear articulation, product knowledge, and confidence. - Handle objections and convert leads into active subscribers: - You must listen, empathize, and provide convincing counter-arguments to overcome customer concerns. - The aim is to convert leads into active subscribers who have booked and paid for a tour package. - Required skills include active listening, negotiation, problem-solving, and resilience to handle rejection. **Qualifications Required:** - Fluency in Hindi, Tamil, Malayalam, and English for making calls. - Strong communication skills to explain product benefits effectively. - Ability to handle objections and negotiate to convert leads into customers. - Resilience to handle rejection and maintain a positive attitude throughout the sales process.,