Customer Sales Executive

Livetrip

0 years

0 Lacs

kochi kerala india

Posted:13 hours ago| Platform:

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Skills Required

service

Work Mode

Remote

Job Type

Full Time

Job Description

motivated individual

exciting opportunity

Key Sales Tasks & Skills

1. Make outbound calls to India-based leads to promote tours and sell tour packages

Action:
This involves
proactive telemarketing
. You are initiating contact (the "outbound call") with a list of potential customers (
leads
) who have shown some previous interest (e.g., filled out a form, visited a website).
Goal:
To directly promote the various
tour packages
(e.g., holidays to Goa, Kerala, international trips) and achieve a sale.
Required Skill:

High-volume calling in Hindi, Tamil, Malayalam, English
,
rapport building
, and a deep understanding of the product portfolio.

2. Explain product benefits clearly and confidently to prospective customers

Action:
This is the core of the sales pitch. It's not enough to list features (e.g., "5 nights, 6 days"). You must translate those features into
benefits
that appeal to the customer (e.g., "This 5-night package gives you two extra days of relaxation on the beach compared to shorter trips, letting you fully de-stress").
Goal:
To create desire and show the customer the
value
of the tour package, justifying the price.
Required Skill:

Clear articulation
,
product knowledge
, and
confidence
to project authority and trustworthiness.

3. Handle objections and convert leads into active subscribers

Action:
Potential customers will have concerns (
objections
), such as "It's too expensive," "I need to check with my family," or "I've seen a better deal." You must listen, empathize, and provide a convincing counter-argument or solution.
Goal:
To overcome the hurdles that prevent the sale and finalize the transaction (
convert the lead
). "Active subscribers" here likely means customers who have booked and paid for a tour package.
Required Skill:

Active listening
,
negotiation
,
problem-solving
, and
resilience
to handle rejection.

More Jobs at Livetrip

Customer Sales Executive

kochi, kerala, india

Experience: Not specified

Salary: Not disclosed

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