Customer Sales Executive

As a Customer Relations Manager at CADD Centre Training Services, your role will involve maintaining positive relationships with clients, addressing inquiries, resolving complaints, and ensuring customer satisfaction. You will collaborate with various departments to enhance the customer experience, manage client accounts, and conduct regular follow-ups. Additionally, collecting feedback and providing reports to improve services will be part of your responsibilities. Key Responsibilities: - Maintain positive relationships with clients - Address customer inquiries and resolve complaints - Collaborate with departments to enhance customer experience - Manage client accounts - Conduct regular follow-ups with clients - Collect feedback and provide reports for service improvement Qualifications: - Excellent communication and interpersonal skills - Effective problem-solving and conflict resolution abilities - Experience in customer service or client management - Strong organizational and time-management skills - Ability to work both independently and as part of a team - Bachelor's degree in Business Administration, Management, or related field - Proficiency in using customer relationship management (CRM) software is a plus - Prior experience in the training or education sector is advantageous As a Customer Relations Manager at CADD Centre Training Services, your role will involve maintaining positive relationships with clients, addressing inquiries, resolving complaints, and ensuring customer satisfaction. You will collaborate with various departments to enhance the customer experience, manage client accounts, and conduct regular follow-ups. Additionally, collecting feedback and providing reports to improve services will be part of your responsibilities. Key Responsibilities: - Maintain positive relationships with clients - Address customer inquiries and resolve complaints - Collaborate with departments to enhance customer experience - Manage client accounts - Conduct regular follow-ups with clients - Collect feedback and provide reports for service improvement Qualifications: - Excellent communication and interpersonal skills - Effective problem-solving and conflict resolution abilities - Experience in customer service or client management - Strong organizational and time-management skills - Ability to work both independently and as part of a team - Bachelor's degree in Business Administration, Management, or related field - Proficiency in using customer relationship management (CRM) software is a plus - Prior experience in the training or education sector is advantageous