Description We are seeking a motivated Customer Retention Manager to join our team in India. The ideal candidate will play a crucial role in enhancing customer satisfaction and loyalty through effective retention strategies. Responsibilities Develop and implement strategies to improve customer retention rates. Analyze customer feedback and behavior to identify areas for improvement. Collaborate with the marketing team to create retention campaigns. Monitor customer interactions and satisfaction levels to enhance the customer experience. Prepare reports and present findings on customer retention metrics. Engage with customers through various channels to build relationships and loyalty. Skills and Qualifications Strong analytical skills to interpret data and identify trends. Excellent communication and interpersonal skills. Proficiency in CRM software and Microsoft Excel. Ability to work collaboratively in a team environment. Problem-solving skills to address customer issues effectively. Basic understanding of customer behavior and psychology.

More Jobs at Ciel Hr

Brand Promoter

Indira Nagar, Bengaluru/Bangalore

3.0 - 31.0 yrs

INR 0 - 0 Lacs

ITI Electrician

Jaunpur

Experience: Not specified

INR 0 - 0 Lacs

Loader/Unloader

Guwahati

Experience: Not specified

INR 0 - 0 Lacs

Loader/Unloader

Guwahati

Experience: Not specified

INR 0 - 0 Lacs

Production Trainee

Chennai

Experience: Not specified

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Crm Software Interview Now

My Connections Ciel Hr

Download Chrome Extension (See your connection in the Ciel Hr )

Download Now

Ciel Hr

93 Jobs

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Retention Management

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Ciel Hr

Mock Interview

Download Chrome Extension (See your connection in the Ciel Hr )

RecommendedJobs for You

Customer Retention Management

Customer Retention Management

Proposal Manager

Salesforce Developer

Director Technical sales

Business Head - Sales - Solar Division

Inside Sales Role - Software product

Dynamics 365 Sales

Customer Retention Management

Sales Executive

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

Customer Retention Management

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Ciel Hr