Customer Relationship Manager

2 - 5 years

2 - 3 Lacs

Noida

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Customer Relationship Communication Skills CRM Management MS Office Crm Software

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Timings: 10 AM to 6 PM Working Days: Monday to Saturday Roles and Responsibilities Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention. Develop and maintain strong relationships with customers to identify their needs and preferences. Utilize CRM software to track customer interactions, sales activities, and marketing campaigns. Analyze sales data to identify trends and opportunities for growth. Collaborate with internal teams to resolve customer complaints and improve overall service quality. Desired Candidate Profile 2-5 years of experience in a similar role within any industry. Excellent communication skills with ability to build rapport with customers at all levels. Proficiency in MS Office applications (Word, Excel) for reporting purposes. Strong understanding of CRM management principles and practices using relevant software tools. Please WhatsApp or Email your CV or Apply Directly on Naukri.com. Contact Details Mobile: 9211268299 Email ID: Management@wallrock.in

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