Customer Relationship Manager

Shashi Engicon Pvt. Ltd.

0 years

1 - 3 Lacs

India

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

communication payments crm onboarding support word excel coordination

Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview:

We are seeking a proactive and detail-oriented Customer Relationship Manager (female candidate only) to join our team. The ideal candidate will be responsible for preparing quotations, handling client communication, taking regular follow-ups, and assisting in basic HR operations.

Key Responsibilities:
Prepare and share quotations as per client requirements.
Maintain strong and professional communication with existing and potential clients.
Follow up with clients regarding quotations, payments, and ongoing projects.
Maintain CRM records and client databases.
Coordinate with internal departments for timely project execution.
Assist in basic HR tasks such as maintaining employee records, onboarding, and coordinating interviews.
Handle incoming inquiries and provide necessary information.
Ensure excellent client satisfaction through timely support and updates.
Generate daily/weekly follow-up reports.

Key Requirements:
Graduate in any stream (preferably BBA/B.Com/BA).
Proficient in MS Office (Word, Excel, Outlook).
Strong communication and interpersonal skills.
Basic understanding of HR procedures is a plus.
Self-motivated, organized, and ability to multitask.
Prior experience in quotation handling or client coordination is preferred.

Job Type: Full-time

Pay: ₹10,091.77 - ₹29,920.78 per month

Schedule:

Day shift

Language:

English (Preferred)

Work Location: In person

Speak with the employer
+91 9799390186

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