Customer Relationship Manager Lady

Company Name - Bharat Marble Company

Job Role- Lady Customer Relationship manager

Sector - Retail

Locations - Kolkata, Topsia Byepass

Salary- 15 k- 17 K

Duty time- 10 am to 6.30 pm

Experience level - minimum 2 years experience in CRM or Sales

Qualification - Minimum graduate

Application Deadline: 20th October

Job description

Looking for Immediate Joiners!!

Urgent Opening for the role of Customer Relationship Manager Female

About the Company:

Bharat Marble Company is a 50-year-old industry leader in tiles, marble, granite, quartz, sanitaryware, and wellness products. Trusted by over 50,000 happy clients and backed by more than 20,000 successful projects, we are known for our commitment to quality, innovation, and customer satisfaction.

www.bharatmarblecompany.com

Job Responsibility:

Maintain strong communication with customers before, during, and after purchase

Coordinate delivery schedules, order tracking, and product updates

Handle customer feedback, concerns, and after-sales queries professionally

Update and maintain customer data in the CRM system

Assist in preparing gate passes, billing follow-ups, and order entries

Ensure all client touchpoints are handled with care and punctuality

Report daily updates to management through our Flowchart Management System

Key Skills:

Excellent communication in Hindi, Bengali & English

Proficiency in Microsoft Office & flowchart-based task reporting systems

Graduate required

Should be soft-spoken.

Age group- 23 yrs to 32 yrs (mandatory)

Excellent interpersonal and communication skills (English/Hindi/Bengali).

Proficient in all Microsoft applications. Maintain a positive attitude.

Outstanding organizational and time management skills

Familiarity with office gadgets and applications (e.g. e-calendars and Flowchart)

Discretion and confidentiality

Ability to make independent decisions in high-pressure situations

Job Type: Full-time

Salary: ₹ 15,000- ₹ 17,000 per month

Perks & Benefits:

PF ESI Leave Encashment .

Sim from company.

12 casual leave.

Location: Kolkata (Candidates from Kolkata or willing to relocate only)

Interested candidates kindly share cv at swarnali@bharatmarblecompany.com Or post your cv in WhatsApp @ 8100712975(No call)

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person