Customer Relationship Manager (CRM)

Job Description – Listing & Telecalling Executive (Only For Female)

Company Name: Marudhar Arts (Auction House – Numismatics & Collectibles) www.MarudharArts.com

Head Office: Barton Centre, 84 M.G. Road, Bangalore – 560 001
Branch Location: Gaya, Bihar
Position: Listing & Telecalling Executive
Department: Sales / Business Development
Employment Type: Full-Time
Experience: 0–2 Years (Freshers can also apply)

About the Company

Marudhar Arts is one of India’s leading Auction Houses, specializing in Numismatics, Philately, Banknotes, and Collectibles.
With over two decades of expertise, Marudhar Arts has established a trusted name among collectors, investors, and museums. The company organizes national and international auctions, offering rare coins, banknotes, stamps, and antique artifacts.

Our mission is to preserve and promote India’s rich heritage through the world of collectibles, while providing a transparent and reliable platform for buyers and sellers.

Key Responsibilities

• Contact potential clients, collectors, and business owners through outbound calls.
• Explain Marudhar Arts’ auction process, listings, and services.
• Collect and verify accurate business and client data for listings.
• Maintain detailed call logs, lead information, and reports using Excel.
• Coordinate with the Bangalore Head Office team for updates and client follow-ups.
• Handle incoming customer calls and provide clear assistance.
• Meet daily/weekly calling and listing targets.

Required Skills

• Strong communication skills in Hindi (basic English preferred).
• Confident, polite, and professional phone manners.
• Basic computer knowledge (MS Excel, Google Sheets, Email handling).
• Good follow-up and coordination abilities.
• Target-oriented, positive, and team-focused attitude.
• Interest in collectibles, coins, or auctions is an added advantage.

Qualification

· Minimum Qualification: 10th Pass

· 12th Pass or Graduate preferred.

· Prior experience in tele-calling, data entry, or e-commerce listing is an added advantage.

Work Details

• Working Days: Monday to Saturday
• Working Hours: 9:30 AM to 6:30 PM
• Location: Gaya Office (or Bangalore Office, Hike of Salary)

Salary & Benefits

• ₹10,000 – ₹20,000 per month (based on experience & performance)
• Additional incentives based on monthly targets and successful conversions

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Ability to commute/relocate:

• Gaya, Bihar: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• CRM: 1 year (Required)
• Customer service: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person