Customer Relationship Manager

Bitsy Infotech

3 - 31 years

0 Lacs

Borivali West, Mumbai Metropolitan Region

Posted:2 days ago| Platform: Apna logo

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Skills Required

support analyze data reports crm training excel communication coordination

Work Mode

Remote

Job Type

Full Time

Job Description

Customer Care Manager / Lead Manager (Female Only) Immediate Joiners Preferred Nearby Location Candidates Apply Key Responsibilities: Individual Contributor ROLE Handle incoming client calls and provide prompt support. Address sales queries, coordinate with internal teams, and ensure timely follow-up. Maintain and analyze customer data and reports. Update and manage entries in the CRM system. Participate in regular training sessions to stay updated on products and processes. Requirements: Proficient in Excel and MS Office. Fluent in English with good communication skills. Strong coordination and follow-up skills. Organized, detail-oriented, and customer-focused.

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