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Bitsy Infotech

8 Job openings at Bitsy Infotech
Customer Relationship Manager Borivali West, Mumbai Metropolitan Region 3 - 31 years INR 0.25 - 0.3 Lacs P.A. Remote Full Time

Customer Care Manager / Lead Manager (Female Only) Immediate Joiners Preferred Nearby Location Candidates Apply Key Responsibilities: Individual Contributor ROLE Handle incoming client calls and provide prompt support. Address sales queries, coordinate with internal teams, and ensure timely follow-up. Maintain and analyze customer data and reports. Update and manage entries in the CRM system. Participate in regular training sessions to stay updated on products and processes. Requirements: Proficient in Excel and MS Office. Fluent in English with good communication skills. Strong coordination and follow-up skills. Organized, detail-oriented, and customer-focused.

Delivery Person Borivali West, Mumbai/Bombay 0 - 31 years INR 0.12 - 0.15 Lacs P.A. Remote Full Time

We are looking for a young, energetic, and responsible Delivery Executive to handle the transport, loading/unloading, and safe delivery of LED display units and related equipment. The role requires physical fitness, care in handling delicate materials, and professionalism when interacting with clients. Key Responsibilities:Safely load and unload LED display panels and equipment from trucks and company vehicles. Ensure safe and damage-free delivery of displays to clients’ offices, event locations, or warehouses. Handle both large deliveries (bulk panels or units) and small package pickups/drops. Conduct local pickups from vendors or client locations as required. Maintain delivery logs and ensure timely completion of delivery tasks. Follow company protocols for product handling and documentation. Maintain cleanliness and basic upkeep of the delivery vehicle (if assigned). Requirements:Physically fit and able to lift and handle large electronic equipment safely. Prior delivery or field experience preferred (especially in electronics or AV equipment). Should be punctual, reliable, and professional in conduct. Ability to communicate politely with clients and team members. Basic knowledge of routes in the city and use of Google Maps or delivery apps.

Secretary / Executive Assitant To Director Borivali West, Mumbai Metropolitan Region 0 - 31 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

Position Title: Executive Assistant to Director Location: Mumbai -Borivali Reports To: Director Location - Borivali Immediate Joiners Preferred Candidates from nearby Areas only need apply Mon to Sat -6 days working The Executive Assistant will provide comprehensive administrative support to the Director, ensuring smooth communication, efficient scheduling, and organization across both personal and work-related tasks. Key Responsibilities: Check and Sort Emails: Regularly check the Director’s emails, highlight key messages, forward relevant ones, and delete unwanted emails. Reply & Forward Emails: Respond to important emails on the Director’s behalf, forwarding legal and critical communications to the appropriate departments. Manage WhatsApp Communication: Monitor and reply to urgent WhatsApp messages, sharing important updates as needed. Fix Appointments: Schedule appointments with clients, doctors, lawyers, and internal teams, while tracking missed or delayed appointments. Coordinate Meetings: Organize internal and external meetings, including sales and training sessions, and maintain records of all training sessions, including dates, trainers, and attendees. Reminders & Follow-ups: Set reminders, track pending tasks, and ensure timely completion of assigned actions. Provide reports on tasks assigned, completed, and pending. Daily Setup: Prepare the Director’s laptop, clean the screen, and ensure all devices (phone, notebook) are ready for the day. Manage Communication: Update personal WhatsApp, share work-related updates, and maintain smooth communication between the Director and internal teams. Assist with Sales & Content: Help with sales calls, knowledge capture, content development, and preparing meeting forms. Additional Projects: Assist with additional projects assigned by the Director, tracking start and end dates. Sales Leads & Feedback: Forward sales inquiries, track lead follow-ups, and maintain a report on sales inquiries, follow-ups, and closed deals. Ensure feedback and revenue details are provided. Team Coordination & Reporting: Track meeting issues, monitor weekly schedules, and ensure task completion. Provide daily updates and critical information to the Director. Admin & Procurement: Ordering monthly Groceries and Kitchen items for Office and Pantry use and keeping a stock of the same . Must create a list of items required visit Reliance store with an office assistant to shop for necessary items. Taking CC or cash from Accounts and submit the Bill for the same . Qualifications: Proven experience as an Executive Assistant or in a similar role. Excellent organizational, time management, and communication skills. Proficient in email management, MS Office, and WhatsApp communication. Strong attention to detail and ability to manage multiple tasks efficiently.

HR And Admin Manager Borivali West, Mumbai/Bombay 5 - 31 years INR 3.0 - 4.2 Lacs P.A. On-site Full Time

Job descriptionWe are seeking an organized and proactive HR & Admin professional to manage day-to-day HR functions and administrative tasks. Key responsibilities include: Handling recruitment, onboarding, and employee records. Managing office operations, supplies, and facilities. Coordinating meetings, travel arrangements, and employee welfare programs. Ensuring compliance with company policies and legal requirements. Compliance management Payroll RnR Trainings Need to have an Experience working on HRMS software, like SPINE or HRONE Requirements: Proven experience in HR and administration. Strong communication and organizational skills. Ability to multitask and work independently.

Hardware & Network Engineer Borivali West, Mumbai/Bombay 2 - 31 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

ardware & Networking Engineer -FIELD JOB Position: Hardware & Networking Engineer Experience: Minimum 5 years Location: Mumbai -Western Line Preferred Office -Borivali Job Type: Field Job Key Responsibilities: Installation, configuration, and maintenance of hardware & networking systems. Expertise in CCTV installation, configuration, and troubleshooting. Conduct site visits for system setup, maintenance, and troubleshooting. Diagnose and resolve hardware, software, and network issues. Ensure proper cabling, connectivity, and device integration. Provide technical support and guidance to clients. Required Skills & Qualifications: ✔ 5+ years of experience in hardware & networking. ✔ Strong knowledge of CCTV systems, installation, and configuration. ✔ Expertise in network troubleshooting, LAN/WAN, routers, and switches. ✔ Ability to work independently in field-based environments. ✔ Good communication skills and customer handling ability. ✔ Candidates must be from the Western Line. If you meet the above criteria, apply now and be part of our dynamic team!

Telesales Executive / Customer Service Borivali West, Mumbai Metropolitan Region 1 - 31 years INR 2.4 - 3.6 Lacs P.A. On-site Full Time

We’re looking for an energetic, expressive, and enthusiastic individual to join our team as a Customer Engagement Executive. This is not a sales job — it's a vibrant role focused on building relationships with existing and potential customers for AMC renewals and upselling value-added products and services. You will be the voice of the brand, so your energy, clarity, and ability to create excitement about the product is key! Role Split:60% Calling – Engaging with customers over the phone, explaining AMC & service benefits, generating interest in additional offerings 40% Back Office – Maintaining call logs, updating Excel sheets, sending follow-up emails, preparing simple reports What We’re Looking For:Loud, clear, and pleasant voice tone Strong command over spoken English Positive, lively personality who can create enthusiasm on call Basic knowledge of Excel, MS Office, and phone/email etiquette Able to handle customer queries politely and patiently Confidence to speak to new people and keep the conversation flowing Quick learner, well-organized, and dependable Should be a people person with excellent follow-up skills

Telecalling Executive borivali west, mumbai/bombay 1 - 31 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

We’re looking for an energetic, expressive, and enthusiastic individual to join our team as a Customer Engagement Executive. This is not a sales job — it's a vibrant role focused on building relationships with existing and potential customers for AMC renewals and upselling value-added products and services. You will be the voice of the brand, so your energy, clarity, and ability to create excitement about the product is key! Role Split: 60% Calling – Engaging with customers over the phone, explaining AMC & service benefits, generating interest in additional offerings 40% Back Office – Maintaining call logs, updating Excel sheets, sending follow-up emails, preparing simple reports What We’re Looking For: Loud, clear, and pleasant voice tone Strong command over spoken English Positive, lively personality who can create enthusiasm on call Basic knowledge of Excel, MS Office, and phone/email etiquette Able to handle customer queries politely and patiently Confidence to speak to new people and keep the conversation flowing Quick learner, well-organized, and dependable Should be a people person with excellent follow-up skills

Purchase Executive borivali west, mumbai/bombay 5 - 31 years INR 3.0 - 4.8 Lacs P.A. On-site Full Time

We are looking for a Purchase Manager to join our team at Bitsy Infotech Private Limited to assist shoppers, provide product information, process transactions, and promote sales. The role requires a positive attitude and managing responsibilities like stocking shelves, managing transactions, and delivering excellent customer service. The role offers an in-hand salary of ₹25000 - ₹40000 with growth opportunities. Key Responsibilities: Greet customers and assist with product inquiries and purchases. Provide accurate information on pricing, features, and after-sales services. Cross-sell products and inform customers about discounts and offers. Ensure shelves/racks are stocked and manage merchandise returns. Coordinate with the team for seamless customer service and share feedback with the Store Manager. Stay updated on new products and services. Job Requirements: The minimum qualification for this role is Graduate and 4 - 6+ years of experience. The responsibility includes achieving sales targets, excellent communication skills, and familiarity with inventory procedures.