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Jobs in jalandhar
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Aunster Trading Company
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Customer Relationship Manager

Customer Relationship Manager

Aunster Trading Company

0 - 31 years

1 - 3 Lacs

jalandhar

Posted:3 months ago| Platform: Apna logo

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Skills Required

portfolio drive reports service communication negotiation management crm software multitasking teamwork

Work Mode

On-site

Job Type

Full Time

Job Description

ResponsibilitiesManage a portfolio of customers and serve as their key point of contact Build and maintain strong, long-lasting customer relationships Understand customer needs and provide appropriate solutions and recommendations Handle customer inquiries, complaints, and escalations in a timely and professional manner Collaborate with cross-functional teams to ensure customer success Identify opportunities to enhance the customer experience and drive customer loyalty Prepare regular reports and maintain accurate customer records SkillsCustomer service skills Effective communication skills Problem-solving skills Negotiation skills Time management skills Attention to detail CRM software Interpersonal skills Multitasking Teamwork

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Customer Relationship Manager