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Jobs in bahadurgarh
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Akash Blowers
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Customer Relationship Manager

Customer Relationship Manager

2 - 7 years

|

1 - 4 Lacs

Posted:Just now| Platform:

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Skills Required

client relationship management client

Work Mode

Work from Office

Job Type

Full Time

Job Description

needs Female candidate

Develop and maintain long-term relationships with customers.
Serve as the main point of contact for client accounts, handling inquiries and concerns promptly.
Understand customer needs and work with internal teams to deliver customized solutions.
Monitor customer satisfaction and take proactive steps to improve the client experience.
Manage client onboarding, training, and support processes.
Analyze customer feedback and provide insights to improve products, services, and processes.
Identify upselling and cross-selling opportunities to maximize revenue.
Maintain accurate records of customer interactions in CRM systems.
Resolve escalated issues quickly and effectively to retain client trust.
Collaborate with sales, marketing, and product teams to align strategies with customer expectations.

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