Customer Relationship Manager

3 - 31 years

0 Lacs

Posted:1 month ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

A Customer Relationship Manager (CRM) in the Home & Kitchen appliances sector plays a crucial role in managing customer interactions, ensuring satisfaction, and driving brand loyalty. 🔧 Required Skills Strong communication and interpersonal skills CRM software proficiency (Salesforce, SAP, Fresh desk, etc.) Data analysis and reporting (Excel, Power BI, or similar) Problem-solving mindset Understanding of home and kitchen appliance products and their usage Typical Employers Appliance manufacturers (e.g., Whirlpool, Samsung, Bosch) Retailers and e-commerce (e.g., Amazon, Best Buy, regional retailers) Service centers and repair networks

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