A Purchase Manager in the Home & Kitchen appliances industry is responsible for sourcing, negotiating, and procuring the products, components, or raw materials required for production or resale. Their role ensures a seamless supply chain and cost-efficient operations. 📈 Performance Metrics (KPIs) Purchase cost savings Supplier lead time Inventory turnover ratio Purchase order accuracy Supplier quality rating 🏢 Common Employers Appliance manufacturers (LG, Philips, Bajaj, etc.) Retailers and distributors (e.g., Walmart, IKEA, local appliance chains) E-commerce platforms with private-label products

A Customer Relationship Manager (CRM) in the Home & Kitchen appliances sector plays a crucial role in managing customer interactions, ensuring satisfaction, and driving brand loyalty. 🔧 Required Skills Strong communication and interpersonal skills CRM software proficiency (Salesforce, SAP, Fresh desk, etc.) Data analysis and reporting (Excel, Power BI, or similar) Problem-solving mindset Understanding of home and kitchen appliance products and their usage Typical Employers Appliance manufacturers (e.g., Whirlpool, Samsung, Bosch) Retailers and e-commerce (e.g., Amazon, Best Buy, regional retailers) Service centers and repair networks

A Field Sales Executive in the home and kitchen appliance industry is responsible for directly selling products to customers, distributors, and retailers, often within a specific geographic territory. This role involves building relationships, understanding customer needs, and driving sales to meet targets. Key Responsibilities: Sales and Territory Management: Field Sales Executives are tasked with achieving sales targets within their assigned territory. They may be responsible for a specific region or for focusing on particular customer segments. Customer Engagement: This involves building relationships with customers, understanding their needs, and presenting products to them effectively. Product Knowledge: Field Sales Executives need to have a strong understanding of the products they sell, including their features, benefits, and pricing. Order Processing and Follow-up: Handling customer orders, managing payments, and ensuring timely delivery are also key aspects of the role. Market Research and Analysis: Staying informed about market trends, competitor activities, and customer preferences is crucial for successful sales. Building Distributor and Dealer Relationships: Field Sales Executives often work with distributors and retailers to ensure product placement and availability. Reporting and Record Keeping: Maintaining detailed records of sales activities, customer interactions, and territory performance. Skills and Qualifications: Sales Experience: Prior experience in sales, particularly in retail or home appliances, is often a requirement. Communication and Interpersonal Skills: Strong communication, presentation, and negotiation skills are essential for engaging with customers and building relationships. Product Knowledge: Familiarity with home and kitchen appliances, their features, and benefits. Organizational Skills: Managing multiple tasks, prioritizing responsibilities, and maintaining accurate records. Territory Management: Skills in planning, executing, and managing sales activities within a defined territory. Problem-solving: Ability to address customer inquiries, resolve issues, and handle returns or complaints.

🔹 Key Responsibilities: Making outbound calls to prospective or existing customers Explaining product or service details to generate interest Answering incoming calls and resolving queries Recording call details and updating customer information Following up with leads and scheduling appointments if required Meeting daily/weekly call targets 🔹 Required Skills: Good verbal communication Persuasive and confident speaking tone Basic computer knowledge (MS Excel, CRM software, etc.) Patience and problem-solving ability Active listening and adaptability

Knowledge of GST, E-way Bill, TDS, Tally Software