Customer Relationship Management Specialist

Company Description

Printing Street is a premium rigid box manufacturing company based in Sivakasi, specializing in custom luxury packaging solutions for jewelry, cosmetics, gifts, and high-end products. Our commitment to quality, creativity, and precision helps brands elevate their packaging with tailor-made box designs that reflect elegance and professionalism. We offer end-to-end packaging services, including magnetic closures, drawer-style boxes, velvet inserts, and gold foiling. With a focus on timely delivery, eco-conscious materials, and exceptional finish, Printing Street is a trusted packaging partner for both emerging and established brands.

Role Description

This is a full-time on-site role for a Customer Relationship Management (CRM) Specialist based in Sivakasi. The CRM Specialist will be responsible for managing customer relationships, overseeing sales processes, and maintaining effective communication with clients. Day-to-day tasks include analyzing customer data, developing strategies to improve customer engagement, coordinating with different departments to ensure project success, and providing exceptional customer service.

Qualifications

• Communication and Customer Relationship Management (CRM) skills
• Project Management skills
• Sales and Analytical skills
• Excellent organizational and time-management skills
• Ability to work effectively in a team and independently
• Experience in packaging or manufacturing industry is a plus
• Bachelor's degree in Business Administration, Marketing, or related field