Customer Relationship Management Manager

3 - 7 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Relationship Management (CRM) Manager at our company, you will be responsible for managing customer relationships and overseeing the CRM system to maintain high levels of customer satisfaction. Your daily tasks will include analyzing customer data, developing strategies to enhance customer relationships, managing projects, segmenting markets, and supporting the sales team. Collaboration with various departments will be essential to ensure a seamless customer experience. Key Responsibilities: - Analyzing customer data - Developing strategies to enhance customer relationships - Managing projects related to CRM - Segmenting markets for targeted approach - Supporting the sales team - Collaborating with cross-functional teams for a consistent customer experience Qualifications: - Strong analytical skills - Excellent communication skills - Sales skills and experience - Experience in market segmentation - Project management skills - Ability to work collaboratively with cross-functional teams - Strong organizational and multitasking abilities - Bachelor's degree in Business, Marketing, or a related field - Experience with CRM systems and software,

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