Customer Relationship Management Manager

Job Description

Job Description: Designation: CRM (Customer Relationship Manager) Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by our team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest services in order to increase sales. Understanding key customer individual needs and addressing these. Knowing your competition and strategizing accordingly. Requirements: BBA or MBA degree in Marketing or a related field. A minimum of 1 years’ experience. Excellent interpersonal and communication skills. Maintain a positive attitude focused on customer satisfaction. Job Location - Brightcode Software Services Pvt Ltd Mimec IT Park, Namkum Industrial Area, Lowadih, Ranchi, Jharkhand - 834010 Salary - Depend on domain knowledge and on experience. Show more Show less