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Customer Relationship Executive - UCV Finance - Motor Finance - Sales

Customer Relationship Executive - UCV Finance - Motor Finance - Sales

Tata Capital

1 - 5 years

3 - 7 Lacs

Mumbai

Posted:5 days ago| Platform:

Apply

Skills Required

Customer Relationship Sales Relationship Management Cre Crm Electrical Maintenance Customer Service Customer Management Marketing Customer Support Lead Generation Telecalling Customer Care Transformers Customer Retention Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Objective of the Job:

A CRE who effectively manage DSE interactions, channel partners and the open market. BDMs responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing.

Key Deliverables:

Lead Generation

Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.

Customer Relationship Management

End to end customer relationship management including explaining product offerings and resolving sales queries.
Cross-selling product offerings to customers.
Educates customers with information to build their understanding of issues and capabilities.
Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

Maintaining relationship with assigned dealer.

Deal Processing

Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

Interact with operations and credit team in order to ensure smooth processing of loan application.

Education Qualification:

Undergraduate/Graduate in any stream.

Commerce Graduate preferred.

Specialized job competencies:

Functional Competencies

Communication Skill
Negotiation Skill
Market/Industry Knowledge
Analytical Skill
Product Knowledge

Behavioral Competencies

Execution Excellence
Customer Centricity

Hiring Parameters:

Candidates from commerce graduate stream preferred.
Should be comfortable to move in the market.
Should have learning attitude.
Should have bike and license.
Good knowledge of RTO (UV)
Should have Product Knowledge (UV)

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Relationship Executive - UCV Finance - Motor Finance - Sales

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Key Objective of the Job:

Key Deliverables:

Lead Generation

Customer Relationship Management

Dealer Relationship Management

Deal Processing

Internal Stakeholder Management

Education Qualification:

Specialized job competencies:

Functional Competencies

Behavioral Competencies

Hiring Parameters:

More Jobs at Tata Capital