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FIPRAS INTERNATIONAL PVT LTD
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Customer Relationship Executive

Customer Relationship Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

FIPRAS INTERNATIONAL PVT LTD

2 - 6 years

0 Lacs

chennai tamil nadu

Posted:15 hours ago| Platform: Shine logo

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Skills Required

customer relationship management customer service client relationship management sales support communication interpersonal skills conflict resolution problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Relationship Executive, your role will involve building and maintaining strong relationships with clients, addressing customer queries, ensuring high levels of customer satisfaction, and supporting business growth by managing client accounts, understanding their needs, and resolving issues promptly while promoting company products/services. Key Responsibilities: - Build and maintain positive relationships with customers to ensure long-term engagement and loyalty. - Act as the primary point of contact for customer queries, complaints, and feedback, providing prompt and effective solutions. - Understand client needs and requirements, and provide tailored solutions or escalate to relevant departments. - Maintain up-to-date knowledge of company products, services, and processes to effectively assist clients. - Regularly follow up with customers to ensure satisfaction and address potential concerns proactively. - Support the sales team in achieving customer acquisition and retention. Qualifications & Skills: - Any degree - Prior experience in customer service, client relationship management, or sales support is an add on. - Excellent communication and interpersonal skills. - Strong problem-solving and conflict-resolution abilities. The work location for this role is in T Nagar, Chennai on a full-time basis. Benefits: - Provident Fund Schedule: - Day shift - Performance bonus - Yearly bonus Language: - English (Required) Please feel free to contact the employer at +91 9150122273 for further details.,

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Customer Relationship Executive