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Verve Logic
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Customer Relationship Executive (CRE)

Customer Relationship Executive (CRE)

Verve Logic

0 - 1 years

0 Lacs

jhalana doongri jaipur rajasthan

Posted:3 days ago| Platform: Indeed logo

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Skills Required

data crm coordination strategies resolve restore support planning management

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and ensuring satisfaction.

Data Centralization: Maintain accurate and up-to-date client information in the CRM system to facilitate seamless coordination across departments.

Dispute Resolution and Payment Recovery: Address client disputes promptly and work towards amicable solutions. Manage overdue accounts and implement strategies for payment recovery.Recruiting Resources

Handling Challenging Interactions: Engage with dissatisfied or angry clients empathetically, aiming to resolve issues and restore trust.

After-Sales Support: Provide comprehensive after-sales support, addressing any concerns and encouraging client referrals through exceptional service.

Data-Driven Decision Making: Utilize client data to identify trends and insights, informing strategic decisions to enhance customer satisfaction and business growth.

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Ability to commute/relocate:

Jhalana Doongri, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Customer relationship management: 1 year (Required)

Language:

English (Required)

Work Location: In person

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