Customer Relations Specialist

0 years

1 - 2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We're Hiring: Customer Relations & Order Management Executive for an online women Apparel Brand

Key Responsibilities:

  • Speak with customers to confirm and process online & offline orders
  • Maintain and update customer data and order records in Excel/Google Sheets
  • Coordinate with internal teams for dispatch, delivery, and follow-ups
  • Handle customer queries with clarity and professionalism

Requirements:

  • Strong communication skills (English & Hindi)
  • Good knowledge of Excel/Google Sheets
  • Detail-oriented with strong follow-up skills
  • Experience in customer service or backend order processing preferred

Job Type: Full-time

Pay: ₹11,005.49 - ₹18,000.00 per month

Work Location: In person

Expected Start Date: 11/08/2025

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