Jarvis GHRCE

We’re Hiring – Customer Relations Specialist (Remote, Based in Singapore) Location: Singapore (Remote-Friendly) Employment Type: Full-time We’re looking for a Customer Relations Specialist who is passionate about delivering exceptional customer experiences. You’ll be the voice of our company to clients, ensuring every interaction builds trust and strengthens relationships. What You’ll Do Serve as the main point of contact for customer inquiries and issues Provide timely, accurate, and empathetic responses to customers Collaborate with internal teams to resolve problems and improve processes Maintain detailed records of customer interactions in our CRM Identify opportunities to upsell or cross-sell relevant products/services Gather customer feedback to inform product and service improvements What We’re Looking For 2+ years of experience in customer service, account management, or a similar role Excellent verbal and written communication skills Strong problem-solving skills and attention to detail Ability to handle challenging situations with patience and professionalism Comfortable working independently in a remote environment Nice to Have Experience in SaaS, tech, or startup industries Familiarity with CRM systems (e.g., Salesforce, HubSpot, Zendesk) Multilingual communication skills Why You’ll Love Working With Us Remote flexibility with Singapore-based time zone alignment Supportive and collaborative team environment Opportunities for career growth and skill development Work on products/services that make a real impact