Customer Relations Specialist

Position: Customer Relations Specialist

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About the Role

Customer Relations Associate

Key Responsibilities

●     Make outbound calls to potential customers in Hindi-speaking regions

●     Introduce and explain our DroneTech products, services, and training programs clearly

●     Maintain accurate records of customer interactions and follow-ups

●     Handle customer queries professionally and ensure timely resolution

●     Collaborate with internal teams to provide smooth support and communication

Requirements

●     Fluency in Hindi and good communication skills in English or Malayalam

●     0–1 years of telecalling or customer support experience (freshers highly encouraged)

●     Basic computer skills; experience with CRM tools is an added advantage

●     Friendly, patient, and customer-focused attitude

●     Willingness to work from Kochi and adapt to flexible work schedules

What We Offer

₹15,000 per month

●     Cell phone reimbursement

●     Health insurance

●     Supportive and collaborative team culture

●     Career growth opportunities in a leading DroneTech startup

Join Us

At Fuselage Innovations, we are committed to transforming agriculture and defence solutions through DroneTech innovation. If you are passionate about communication and building strong customer relationships, we’d love to hear from you.

To apply, send your resume to:

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