The ideal candidate will have an ability to manage the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store. Responsibilities Manage daily operations of business and ensure sales goals are met Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing Assigns duties to relevant employees Conduct hiring and onboarding of new employees Ensure adherence to health and safety regulations Track and manage inventory at store Qualifications 3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson Strong customer service, management and communication skills
Company Description dash and dot is where modern design meets mindful detail. A contemporary fashion brand for women and men, we bring together global silhouettes and artisanal accents to create pieces that move with you—day to night, weekday to getaway. Think fluid co-ord sets, statement dresses, sharp jackets, and elevated essentials—crafted in premium fabrics, bold prints, and signature details that set you apart. Available online with pan-India shipping and worldwide delivery. dash and dot—globally inspired, consciously made, unmistakably you. Role Description This is a full-time on-site role for a Customer Relations Specialist, located in Gautam Buddha Nagar. In this role, you will be the first point of contact for our customers, and you will proactively address their needs before they become issues. You will manage customer inquiries via email, chat, and phone, and ensure a seamless, positive experience from pre-purchase questions to post-delivery support. Your ability to anticipate needs and provide swift, thoughtful solutions is key to our success. Qualifications Communication skills, both written and verbal Customer Support and Customer Service skills Excellent problem-solving abilities and attention to detail Ability to work effectively in a team and independently Experience in the fashion industry is a plus Bachelor's degree