Customer Relations & Project Coordinator

You will be responsible for developing and maintaining strong relationships with clients by understanding their needs and proactively addressing their issues. Additionally, you will coordinate with internal teams and vendors to ensure project deliverables are met on time. Your role will involve managing project timelines, overseeing electrical underground cabling equipment, city gas pipeline understanding, and electrical substation coordination. You will also be expected to prepare and review reports, proposals, and documentation related to project progress. Identifying and resolving client issues promptly to ensure customer satisfaction will be a key aspect of your responsibilities. You will support the sales and marketing team with customer insights and feedback, ensuring compliance with safety standards and project specifications. To qualify for this role, you should hold an MBA in Customer Relations or Marketing and have a minimum of 3 years of relevant experience in construction, real estate, or related fields. An understanding of MEP systems, electrical cabling, city gas pipelines, and substations is required. Excellent interpersonal, communication, and negotiation skills are essential, along with the ability to manage multiple projects and meet deadlines. A problem-solving mindset with a customer-centric approach and knowledge of project management tools and software will be beneficial. Prior experience in builder/real estate projects execution is preferred, and experience with electrical systems, gas pipelines, and substations will be an added advantage. This is a full-time position that requires in-person work at Unit No-21, 6th Floor, Tower-A, Bhutani Alphathum, Sector-90, Noida. The salary offered is as per market standards, and female candidates are preferred for this role.,