Customer Relations Manager

Company Description

Stoneworth is your trusted property partner in India, offering services in residential, commercial, warehouse, and land properties. Based in Gurugram, Haryana, Stoneworth is a leading company in the real estate sector, providing comprehensive property solutions to meet diverse client needs.

Role Description

This is a full-time, on-site role for a Customer Relations Manager, located in Delhi, India. The Customer Relations Manager will be responsible for managing client relationships, addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. Daily tasks include maintaining communication with clients, providing property-related information, coordinating with internal teams, and developing strategies to improve customer relations.

Qualifications

• Client relationship management and customer service skills
• Strong communication and interpersonal skills
• Problem-solving and complaint resolution abilities
• Experience in the real estate sector is a plus
• Ability to work independently and as part of a team
• Strong organisational and time management skills