Customer Relations Executive

Job Title: Customer Relations Executive

Company: Kalliyath Sanitations

Work Hours: 9:30 AM to 6:30 PM

Job Description:

We're seeking a highly skilled and customer-focused Customer Relations Executive to join our team at Kalliyath Sanitations. As a key member of our customer relations team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and building strong relationships.

Key Responsibilities:

- Respond to customer inquiries and resolve issues in a timely and professional manner

- Provide accurate information about our sanitation services and products

- Build and maintain strong relationships with customers

- Handle customer complaints and concerns with empathy and professionalism

- Collaborate with internal teams to resolve customer issues

- Maintain records of customer interactions and feedback

Requirements:

- Excellent communication and interpersonal skills

- Strong problem-solving and conflict resolution skills

- Ability to work in a fast-paced environment

- Customer-centric approach

- Proficiency in handling customer relationship management software

What We Offer:

- Competitive salary and benefits package

- Opportunity to work with a dynamic team

- Professional growth and development opportunities

If you're passionate about delivering exceptional customer service and building strong relationships, Apply now to join our team as a Customer Relations Executive.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Language:

• English (Preferred)

Work Location: In person