Kalliyath Sanitations, Tirur

Job Title : Customer Relations Executive Company : Kalliyath Sanitations Work Hours : 9:30 AM to 6:30 PM Job Description: We're seeking a highly skilled and customer-focused Customer Relations Executive to join our team at Kalliyath Sanitations. As a key member of our customer relations team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and building strong relationships. Key Responsibilities: - Respond to customer inquiries and resolve issues in a timely and professional manner - Provide accurate information about our sanitation services and products - Build and maintain strong relationships with customers - Handle customer complaints and concerns with empathy and professionalism - Collaborate with internal teams to resolve customer issues - Maintain records of customer interactions and feedback Requirements: - Excellent communication and interpersonal skills - Strong problem-solving and conflict resolution skills - Ability to work in a fast-paced environment - Customer-centric approach - Proficiency in handling customer relationship management software What We Offer: - Competitive salary and benefits package - Opportunity to work with a dynamic team - Professional growth and development opportunities If you're passionate about delivering exceptional customer service and building strong relationships, Apply now to join our team as a Customer Relations Executive. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Language: English (Preferred) Work Location: In person