Customer Relations Executive (CRE)

Urgent Hiring!!!!!

Customer Relations Executive (CRE)

Salary – 18-20k

Exp- 2-3 yrs sales exp

Location – Cochin, Kinfra

Gender- Female (If she has 2 wheeler able to compute or on own to KINFRA location)

Key Responsibilities –

* Handle inbound calls from distributors, retailers, carpenters, contractors, and OEM clients for inquiries, orders, and complaints.

* Maintain and update customer records in the CRM system (interactions, orders, dispatch status, payments).

* Coordinate with Accounts and Dispatch teams to ensure smooth billing, payments, and deliveries.

* Make outbound calls for follow-ups on quotations, order confirmations, dispatch updates, and promotions.

* Identify customer needs and promote wood adhesive products through cross-selling and up-selling.

* Follow up with clients for outstanding payments and update payment records.

* Resolve customer complaints quickly and convert potential leads into sales.

* Share weekly reports on calls, orders, collections, dispatch feedback, and customer insights.

Interested candidates can forward their updated resume to

ayaynin@hirestarjobbank.com or 6282014054

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person