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Customer Relation Manager

Customer Relation Manager

SearchUrCollege

4 - 8 years

0 Lacs

noida uttar pradesh

Posted:5 days ago| Platform: Shine logo

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Skills Required

customer relationship management customer service product knowledge revenue generation customer satisfaction monitoring

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Relationship Manager, you will be responsible for nurturing customer relationships post-sale or service completion. Your primary focus will be on engaging with customers to provide updates on products and services, ensuring continuous engagement to uphold strong relationships. In this role, you will analyze customer utilization patterns to identify potential revenue-generating opportunities in collaboration with other business units. It will be crucial for you to monitor and enhance customer satisfaction ratings to ensure consistent positive feedback. The ideal candidate for this position should possess a minimum of 4 years of relevant experience in customer relationship management. Your ability to effectively communicate with customers and collaborate with internal teams will be key in driving customer loyalty and revenue growth.,

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Customer Relation Manager