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Customer Relation Executive

0 years

2 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Develop and maintain strong relationships with existing and potential customers.
  • Serve as the primary point of contact for customer inquiries, complaints and feedbacks.
  • Collaborate with internal teams to ensure customer satisfaction and address any issue promptly.
  • Prepare regular reports on customer feedback and service issues.
  • Assist in development and implementation of customer retention strategies.
  • Conduct customer satisfaction surveys and analyze the data for business strategies.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Leave encashment
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus
  • Shift allowance

Ability to commute/relocate:

  • Pratap Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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