Job Title: EDP Executive Department: IT / Systems Location: Shanta Skoda Reporting To: General Manager / Dealer Principal Job Summary: The EDP Manager is responsible for overseeing and managing all IT and data processing activities of the automobile showroom and workshop. This includes maintaining the Dealer Management System (DMS), ensuring smooth functioning of hardware/software infrastructure, managing data integrity, supporting various departments in digital operations, and ensuring data security and system efficiency. Key Responsibilities: System Management: Manage and maintain the Dealer Management System (DMS) such as AutoDMS, Automate, Tally, etc. Coordinate with DMS vendors for updates, troubleshooting, and training. Ensure proper data backup procedures and disaster recovery plans are in place. IT Infrastructure & Support: Monitor and maintain all computers, printers, servers, and network devices. Provide tech support for all departments (Sales, Service, Parts, Accounts, HR). Handle installation, configuration, and maintenance of hardware and software. Maintain CCTV, biometrics, internet lines, and firewalls. Data Management & Reporting: Generate regular MIS reports for management, including sales, service, inventory, and financial reports. Ensure data integrity and security across all platforms. Monitor system usage, access controls, and user rights. Training & Compliance: Train staff on DMS usage and basic IT hygiene. Ensure compliance with OEM (manufacturer) IT policies and audits. Support during OEM audits, system validations, and data submissions. Qualifications & Experience: Graduate/Post-Graduate in IT, Computer Science, or related field. 1–5 years of experience in a similar role, preferably in the automobile retail industry . Hands-on experience with DMS platforms (AutoDMS, Automate, Fusion, etc.). Strong troubleshooting skills for hardware, software, and networking. Key Skills: Knowledge of dealership operations (Sales, Service, Parts). Excellent communication and coordination skills. Analytical mindset and strong problem-solving ability. Knowledge of data protection laws and IT compliance. Working Hours: Monday to Saturday, 9:30 AM to 6:30 PM (or as per dealership policy) Remuneration: As per industry standards and experience. Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Work Location: In person
Job Title: EDP Executive Department: IT / Systems Location: Shanta Skoda Reporting To: General Manager / Dealer Principal Job Summary: The EDP Manager is responsible for overseeing and managing all IT and data processing activities of the automobile showroom and workshop. This includes maintaining the Dealer Management System (DMS), ensuring smooth functioning of hardware/software infrastructure, managing data integrity, supporting various departments in digital operations, and ensuring data security and system efficiency. Key Responsibilities: System Management: Manage and maintain the Dealer Management System (DMS) such as AutoDMS, Automate, Tally, etc. Coordinate with DMS vendors for updates, troubleshooting, and training. Ensure proper data backup procedures and disaster recovery plans are in place. IT Infrastructure & Support: Monitor and maintain all computers, printers, servers, and network devices. Provide tech support for all departments (Sales, Service, Parts, Accounts, HR). Handle installation, configuration, and maintenance of hardware and software. Maintain CCTV, biometrics, internet lines, and firewalls. Data Management & Reporting: Generate regular MIS reports for management, including sales, service, inventory, and financial reports. Ensure data integrity and security across all platforms. Monitor system usage, access controls, and user rights. Training & Compliance: Train staff on DMS usage and basic IT hygiene. Ensure compliance with OEM (manufacturer) IT policies and audits. Support during OEM audits, system validations, and data submissions. Qualifications & Experience: Graduate/Post-Graduate in IT, Computer Science, or related field. 1–5 years of experience in a similar role, preferably in the automobile retail industry . Hands-on experience with DMS platforms (AutoDMS, Automate, Fusion, etc.). Strong troubleshooting skills for hardware, software, and networking. Key Skills: Knowledge of dealership operations (Sales, Service, Parts). Excellent communication and coordination skills. Analytical mindset and strong problem-solving ability. Knowledge of data protection laws and IT compliance. Working Hours: Monday to Saturday, 9:30 AM to 6:30 PM (or as per dealership policy) Remuneration: As per industry standards and experience. Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Work Location: In person
Job Title: Customer Relationship Manager (CRM) Department: Sales -CRM Location: Udaipur Reports To: Sales Head / EDP Job Objective: To build and maintain long-term relationships with customers by delivering exceptional service, managing customer queries, ensuring customer satisfaction, and driving repeat and referral business for the dealership. Key Responsibilities: Customer Interaction & Relationship Management Serve as the primary point of contact for all post-sale and post-service customer interactions. Regularly communicate with customers through calls, messages, emails, or visits to understand their needs and concerns. Resolve customer complaints, concerns, or queries in a timely and professional manner. Customer Retention & Loyalty Manage and monitor customer feedback, satisfaction surveys, and Net Promoter Score (NPS). Maintain follow-up schedules for service due dates, insurance renewals, AMC renewals, etc. Promote loyalty programs and customer retention schemes. Database Management Maintain and update accurate customer records in CRM software. Track service history, feedback, and interaction logs. Identify and segment customers for campaigns or targeted communication. Sales & Service Support Support sales and service teams in improving customer experience. Assist with vehicle delivery process and ensure a seamless handover. Coordinate between departments to ensure customer commitments are met. Marketing & Engagement Organize customer engagement activities such as feedback sessions, appreciation days, and service camps. Run telecalling or email campaigns for service reminders, new launches, or offers. Key Skills and Qualifications: Bachelor’s degree in Business Administration, Marketing, or related field. Prior experience in CRM or customer service, preferably in the automobile sector. Strong communication and interpersonal skills. Proficiency in CRM tools and MS Office. Ability to handle pressure and resolve conflicts. Fluency in local language and English. Performance Metrics: Customer Satisfaction Index (CSI) Repeat Customer Ratio Complaint Resolution Time Customer Retention Rate Service Reminder Conversion Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹16,000.00 per month Benefits: Health insurance Provident Fund Experience: DMS: 3 years (Required) Work Location: In person Speak with the employer +91 8306777456
Job Title: Sales Manager – Automobile Sector Location: Udaipur Email for Applications: hr@renaultudaipur.com Employment Type: Full-Time Experience Required: 5+ Years (in Automobile Sales preferred) Key Responsibilities: Lead and manage the sales team to achieve monthly and annual targets. Develop and implement effective sales strategies to drive showroom traffic and conversions. Supervise daily operations of the sales department, ensuring high customer satisfaction. Monitor market trends and competitor activity to identify new opportunities. Build and maintain strong customer relationships and handle high-value client negotiations. Train, mentor, and evaluate the performance of the sales team. Coordinate with the marketing team for campaigns, events, and promotions. Ensure timely reporting of sales performance and KPIs to senior management. Oversee documentation, loan processing, and vehicle delivery with proper compliance. Requirements: Bachelor’s degree in Business Administration or related field (MBA preferred). Minimum 5 years of sales experience in the automobile industry, with at least 2 years in a managerial role. Strong leadership, team management, and motivational skills. Excellent communication, negotiation, and interpersonal abilities. Knowledge of automobile financing and insurance processes. Proficient in MS Office and dealership CRM software. Desired Skills: Target-driven mindset with a strategic approach. Ability to lead by example and work under pressure. Strong understanding of customer behavior and market dynamics. Salary & Benefits: Competitive salary based on experience. Attractive incentive structure. Company-provided vehicle / travel allowance (if applicable). Health insurance and other standard benefits. To Apply: Send your updated resume to hr@renaultudaipur.com with the subject "Application – Sales Manager - Automobile" . Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person
Job Title : Financier – Automobile Division Location : Udaipur Experience Required: Minimum 3–5 years in Automobile financing/banking/NBFC sector Job Summary We are seeking an experienced automobile financier to manage and facilitate vehicle loan processes, maintain relationships with banks/NBFCs, and ensure smooth financing solutions for customers. The candidate should have deep knowledge of automobile finance policies, loan documentation, and credit evaluation. Key Responsibilities Handle the end-to-end vehicle financing process for customers (car). Build and maintain strong relationships with banks, NBFCs, and financial institutions. Guide customers regarding loan options, interest rates, EMI structures, and eligibility. Manage documentation, KYC, credit checks, and disbursement procedures. Ensure compliance with company policies, RBI guidelines, and finance norms. Achieve monthly finance penetration and target conversions. Negotiate with financial institutions for competitive loan schemes and approvals. Assist sales team in converting prospects into buyers by offering tailored finance solutions. Handle customer queries, resolve loan approval issues, and ensure quick turnaround time. Monitor collections and support the recovery of overdue accounts if required. Key Skills Required Strong knowledge of automobile financing products & market trends. Good understanding of credit policies, loan documentation, and approval procedures. Excellent communication, negotiation, and relationship-building skills. Proficiency in MS Office and finance-related software. Strong network with banks and NBFCs in automobile finance. Qualifications Graduate / Post-Graduate in Finance, Business Administration, or a related field. Minimum 3–5 years of relevant experience in the automobile finance/banking/NBFC sector. Proven track record of achieving finance penetration targets. Job Types: Full-time, Permanent Pay: ₹11,419.72 - ₹16,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person
Job Title: Car Sales Consultant Location: UDAIPUR, RAJASTHAN Position Overview: As a Car Sales Consultant, you will be responsible for assisting customers in selecting and purchasing vehicles that meet their needs and preferences. Your role requires strong interpersonal skills, product knowledge, and the ability to build lasting relationships with clients. Proficiency in driving is essential for vehicle demonstrations and customer interactions. Key Responsibilities: Customer Engagement: Greet customers and provide professional assistance throughout the sales process. Understand customer requirements and recommend suitable vehicle options. Build rapport and establish trust to enhance the customer experience. Sales and Negotiation: Present and explain the features, specifications, and benefits of various vehicles. Conduct test drives to demonstrate vehicle capabilities and performance. Negotiate pricing, trade-ins, and financing options to close sales deals. Product Knowledge: Stay updated with the latest models, features, and industry trends. Provide accurate information about warranties, services, and maintenance plans. Driving Proficiency: Confidently demonstrate vehicles during customer test drives. Ensure the safety and proper handling of vehicles at all times. Documentation and Compliance: Prepare and process sales agreements and other required paperwork. Adhere to company policies and regulations during sales activities. Team Collaboration: Work closely with the sales team to achieve targets and customer satisfaction. Provide feedback to management on customer preferences and market trends. Required Skills and Qualifications: Proven experience in sales, preferably in the automotive industry. Excellent communication and negotiation skills. Strong knowledge of vehicles and automotive features. Valid driver’s license with a clean driving record. Ability to work in a fast-paced environment and meet sales goals. Preferred Qualifications: Experience with CRM software for managing sales processes. Multilingual skills for diverse customer interactions. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Work Location: In person
Job Title: Car Sales Consultant Location: UDAIPUR, RAJASTHAN Position Overview: As a Car Sales Consultant, you will be responsible for assisting customers in selecting and purchasing vehicles that meet their needs and preferences. Your role requires strong interpersonal skills, product knowledge, and the ability to build lasting relationships with clients. Proficiency in driving is essential for vehicle demonstrations and customer interactions. Key Responsibilities: Customer Engagement: Greet customers and provide professional assistance throughout the sales process. Understand customer requirements and recommend suitable vehicle options. Build rapport and establish trust to enhance the customer experience. Sales and Negotiation: Present and explain the features, specifications, and benefits of various vehicles. Conduct test drives to demonstrate vehicle capabilities and performance. Negotiate pricing, trade-ins, and financing options to close sales deals. Product Knowledge: Stay updated with the latest models, features, and industry trends. Provide accurate information about warranties, services, and maintenance plans. Driving Proficiency: Confidently demonstrate vehicles during customer test drives. Ensure the safety and proper handling of vehicles at all times. Documentation and Compliance: Prepare and process sales agreements and other required paperwork. Adhere to company policies and regulations during sales activities. Team Collaboration: Work closely with the sales team to achieve targets and customer satisfaction. Provide feedback to management on customer preferences and market trends. Required Skills and Qualifications: Proven experience in sales, preferably in the automotive industry. Excellent communication and negotiation skills. Strong knowledge of vehicles and automotive features. Valid driver’s license with a clean driving record. Ability to work in a fast-paced environment and meet sales goals. Preferred Qualifications: Experience with CRM software for managing sales processes. Multilingual skills for diverse customer interactions. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Work Location: In person