Customer Relation Executive

REGAL JEWELLERS

1 years

1 - 2 Lacs

thrissur kerala

Posted:15 hours ago| Platform: SimplyHired logo

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Skills Required

crm software english master's degree computer skills in-person communication skills negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Handle inbound and outbound customer calls in a professional and courteous manner.
Provide accurate and clear information regarding company products and services.
Follow up with potential and existing clients to ensure customer satisfaction and retention.
Maintain and update customer records in the CRM system.
Address customer queries and escalate complex issues when required.
Coordinate with internal teams to ensure smooth and efficient service delivery.

Requirements

Minimum 1 year of experience in BPO/Telecalling (preferred).
Proficiency in English is an added advantage.
Strong interpersonal, communication, and negotiation skills.
Basic computer knowledge and ability to work with CRM tools.
Only female candidates will be considered for this role.
PG accommodation provided.

Locations : Trivandrum, Cochin, Edappal, Calicut, Kannur

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

Food provided
Health insurance
Provident Fund

Work Location: In person

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