Customer Relation Associate

0 years

1 - 2 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Greet and assist clients in a professional and friendly manner, both in person and over the phone.
  • Handle customer inquiries regarding services, pricing, and appointments.
  • Manage scheduling, confirmations, and follow-ups for appointments.
  • Resolve customer complaints or escalate issues to the concerned department.
  • Maintain accurate client records and update the CRM system.
  • Coordinate with internal teams (doctors, therapists, operations) to ensure smooth client experience.
  • Collect client feedback and share insights to improve service quality.
  • Ensure high standards of hospitality and service are maintained in the clinic/office.
  • Support in client engagement activities, events, and promotional campaigns.

Contact ;9072349800

hr@thereforeim.com

Package - 15,000-20,000/-

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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