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Customer Happiness Apprentice

Customer Happiness Apprentice

Go Digit Life Insurance

0 years

0 Lacs

Jaipur

Posted:3 days ago| Platform:

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Skills Required

Communication Skills Voice Process Inbound Voice Process Customer Support Inbound Calls

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description - Customer Happiness Apprentice Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Looking for candidates who have - Excellent Verbal and Written communication Skills. ( ENGLISH AND HINDI) Willing to work in rotational shifts & work from the office only Location: Jaipur Duration: 6 months post that based on performance can be converted into full time. Other Benefits: Attendance Bonus will be given in addition to CTC. Retention Bonus: 14000 (Post completion of 6 months)

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Go Digit Life Insurance

www.godigit.com

Insurance, InsurTech

Delhi

500+ Employees

24 Jobs

Key People

Kunal Shah

Founder & CEO
Jayesh Parekh

Co-Founder
Nikhil Khanna

Head of Sales

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