Customer Experience (CX) Executive Internship in Kolkata

Selected Intern's Day-to-day Responsibilities Include Coordinating and tracking customer deliverables across accounts and ensuring timelines are met. Supporting client strategy execution by working closely with internal teams. Tracking customer touchpoints, monitoring engagement, and identifying ways to improve satisfaction and retention. Assisting in drafting client proposals, follow-up communication, and basic reporting. Participating in developing client presentations and strategic documents. About Company: Stratacom isn't your typical workplace. We're a boutique, purpose-driven business consulting and communication firm based in Kolkata. We work with B2B companies from large enterprises to forward-looking startups to drive brand transformation through strategy, storytelling, and meaningful design. But more than what we do, it's the why that matters. We believe every business should serve a purpose beyond profit. Our role is to help activate that purpose within teams and across customer touchpoints through systems thinking, sharp narratives, and creative execution. This isn't a 9-to-5 setup. If you're looking for routine, this may not be the right fit. But if you want your ideas to count, your skills to grow, and your work to matter, this might be the place. We don't micromanage. We want to mentor. We don't hire clock-watchers. We want to seek problem-solvers. We don't build ads. We want to build belief. If that excites you, let's talk, because your voice matters. Show more Show less