Customer Experience Agent

Job Description: Alorica India is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions, dedicated to making lives better one interaction at a time. With a workforce of over 100,000 employees across 100 locations in 14 countries, we partner with the world's largest and most respected brands to deliver insanely great customer experiences globally. We serve more than 200 major clients worldwide, including top wireless providers, healthcare companies, banks, retailers, car manufacturers, utility companies, and technology companies. Role Overview: As a Customer Support Executive at Alorica India, you will be responsible for handling customer interactions in an International Voice Process. Your primary focus will be to provide excellent customer service with fluency in spoken English, strong communication skills, and high energy levels. Candidates with experience in domestic Voice Process will also be considered, with opportunities available for both freshers and those with up to 5 years of experience. Key Responsibilities: - Handle customer interactions in an International Voice Process - Provide excellent customer service with a focus on customer satisfaction - Demonstrate fluency in spoken English and strong communication skills - Maintain high energy levels to engage effectively with customers Qualifications Required: - Freshers to 5 years of experience in Customer Support - Experience in an International Voice Process - Excellent command over English with fluency in spoken English - Strong customer service skills and high energy levels (Note: The above Job Description is based on the provided content and does not include any additional details about the company.),