Customer Experience Agent

1.0 - 2.0 years

3.0 - 3.5 Lacs P.A.

Mumbai Suburban

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Customer ServiceSocial MediaCommunication Written And Oral SkillsCustomer Queries

Work Mode

Work from Office

Job Type

Full Time

Job Description

Be the Digital voice across Instagram, WhatsApp, Google Play & App Stores, Google reviews, LinkedIn Manage all social channels - post, reply, engage Handle chats & after sales support with empathy Respond to reviews & comments across platforms Required Candidate profile 1-2 years of exp in a social media and/or customer support role Strong written communication with empathy and clarity Familiarity with Instagram, WhatsApp Business, and App store ecosystems

Adiom Enterprises
Not specified
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