Customer Care Representative

We are seeking committed and service-oriented professionals to join our International Customer Support team.

Position

Roles and Responsibilities

• Handle customer queries through voice and chat channels professionally and efficiently

• Resolve customer issues in a timely and accurate manner

• Provide product and service information to customers

• Maintain a positive, empathetic, and professional attitude at all times

• Log all interactions accurately and follow up when necessary

• Meet performance benchmarks in quality, efficiency, and customer satisfaction

• Collaborate with internal teams to escalate and resolve complex issues

Requirements

• Excellent verbal and written communication skills in English

• Strong interpersonal skills and customer service mindset

• Ability to work under pressure in a fast-paced environment

• Flexibility to work in rotational shifts, including nights

For more details: 

Contact: Human Resource Recruiter - Priya Thakur: +91 77195 24180 / priya.crestakans@gmail.com