This is a full-time, on-site role for a Customer Care Professional located in Kanpur Nagar. The Customer Care Professional will be responsible for ensuring customer satisfaction, providing exceptional customer support, and addressing customer inquiries and concerns. Day-to-day tasks will include handling customer service interactions via phone, email, and in-person, tracking customer feedback, resolving issues efficiently, and maintaining comprehensive records of customer interactions.

Qualifications

Customer Satisfaction and Customer Support skills
Analytical and Communication skills
Customer Service experience
Excellent problem-solving abilities
Strong interpersonal skills and ability to work collaboratively
Ability to work independently and stay organized
Experience in a similar role is advantageous
Bachelor's degree in Business, Communications, or related field is preferred

More Jobs at Waveston

Customer Care Professional

kanpur nagar, uttar pradesh, india

Experience: Not specified

Salary: Not disclosed

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Customer Care Professional