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For Employers

Customer Care Executive

Woodrock Infotech Private Limited

0 years

0 Lacs

kolkata metropolitan area west bengal india

Posted:1 month ago| Platform:

Apply

Skills Required

consulting marketing service support communication crm

Work Mode

Remote

Job Type

Full Time

Job Description

Company Description

Woodrock Infotech Private Limited provides exceptional consulting services to help companies scale their tech teams and improve their marketing and customer service expertise. We are dedicated to the success of our clients and our employees are highly trained to support business growth. We wear many hats to assist companies in reaching their full potential.

Role Description

This is a full-time role for a Customer Care Executive. The Customer Care Executive will handle day-to-day customer support tasks, ensure customer satisfaction, manage service inquiries, and engage with customers effectively. This hybrid role is based in the Kolkata metropolitan area with some work from home flexibility.

Qualifications

Proficiency in Customer Support, Customer Satisfaction, and Customer Service skills
Strong Communication skills
Experience in Sales
Excellent interpersonal skills and the ability to work independently and as part of a team
Familiarity with CRM systems and practices is a plus
Bachelor's degree in any related field is preferred

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Customer Care Executive