Customer Care Executive

Job Summary:

We are looking for a detail-oriented and experienced Customer Executive – Back Office to support our KYC operations. The ideal candidate will have 2years back-office experience in verifying, processing, and maintaining KYC documentation in compliance with regulatory and internal policies.

Key Responsibilities:

Handle end-to-end back-office KYC processing for opening .

Verify customer documents for completeness and compliance with KYC/AML regulations.

Review and validate forms, identification documents, and business proofs submitted by customers.

Ensure accurate data entry into core banking and KYC systems.

Coordinate with the front-office/branches for missing or incorrect documentation.

Maintain and update records as per audit and compliance requirements.

Flag and escalate high-risk or suspicious accounts to the compliance team.

Support periodic review and remediation of existing current account KYC records.

Required Skills and Qualifications:

1–3 years of back-office experience in KYC operations or Bank Domain or financial institution.

Sound knowledge of KYC, AML, and RBI compliance guidelines.

Strong attention to detail and accuracy in documentation handling.

Familiarity with core banking software and document management systems.

Ability to work independently as well as in coordination with internal departments Graduation In any stream mandatory ( Only they can share thier resume) Good communication in Englishis mandatory . Intrested resumes can share their resume on [email protected]

Job Type: Full-time

Pay: ₹180,000.00 - ₹225,000.00 per year

Benefits:

• Provident Fund

Application Question(s):

• How many days for Notice Period you will hold ?

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person