Roles And Responsibility:- People Management & Leadership Strong interpersonal and team leadership abilities Conflict resolution and negotiation Influencing and mentoring staff across departments Communication Skills Excellent verbal and written communication Active listening and empathy Presentation and public speaking proficiency Recruitment & Talent Acquisition Skilled in screening, interviewing, and assessing candidates Proficiency in creating and managing job descriptions and postings Strong knowledge of sourcing platforms and talent pipelines HR Compliance & Labour Laws Knowledge of statutory regulations and legal requirements Ability to implement and enforce company policies Performance Management Goal setting, appraisal, and feedback Ability to design performance improvement and development plans Employee Engagement & Relations Strong understanding of team dynamics and culture building Skilled in addressing grievances and facilitating open communication Organizational & Administrative Skills Strong planning, organizing, and prioritization abilities Attention to detail and meticulous record keeping Compensation & Benefits Management Understanding of salary structures, benefits, and payroll administration Ability to analyze and manage cost and benefits data Training & Development Identifying skill gaps and creating training programs Mentoring and coaching staff for growth and retention Technology Proficiency Proficiency with HRMS platforms and productivity tools (e.g., MS Office) Ability to utilize data analytics and metrics for HR decision making Additional Key Skills Problem-solving and critical thinking Strategic thinking and ability to align HR with business objectives Time and project management Adaptability and resilience in a dynamic environment Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Work Location: In person
Job position: Oracle PLSQL Developer Number of position: 2 Experience : 5+ years of exp Notice : 60 days Notice period Location : Mumbai. Job Description: • Coordinating with all departments of client, Understanding client requirements & functional specifications in banking domain involving card payment. • Must have sound knowledge of TSYS PRIME /oracle PLSQL language. • Must have APIs knowledge. • Participate in various phases of SDLC including design, coding, code reviews, testing, and project documentation. • Coordinating with co-developers and other related departments Desired Skills and Qualifications: • Strong knowledge of TSYS PRIME, oracle PL/SQL language and must have APIs knowledge. • Good exposure of Oracle advanced database concepts like Performance Tuning, indexing, Partitioning and Data Modelling • Responsible for the database side development, implementation and support. Participated in solving daily Service request, Incident and change requests. • Experience of Code Review, Team Management, Effort Estimation and Resource PlanningJob Description: • Coordinating with all departments of client, Understanding client requirements & functional specifications in banking domain involving card payment. Note :- Interested candidate can apply their resume on hr@techplus.com
JD for Technical Support Engineer Job Title: Technical Support Engineer – Application Support (Banking Domain Preferred ) Location: Mumbai Shift: 24/7 Rotational (6 Working Days per Week) Experience: 3–5 Years Education: Regular B.Sc. / B.E. / B.Tech in IT or related field (No distance education/ not more than 2 years educational/professional gap) ( We are looking for Banking domain with Immediate joiner or 15 days notice period ) Job Overview: We are looking for a skilled and motivated Technical Support Engineer with 3–5 years of experience in supporting IT applications. This role demands strong problem-solving capabilities, log analysis skills, and familiarity with both technical tools and functional workflows—especially in the banking or mobile application domain. You will work closely with internal and external stakeholders, handle real-time issues, and contribute to service continuity across a 24/7 support environment. Key Responsibilities: Manage support tickets and incidents using tools such as Jira, ServiceNow, Remedy, Zendesk, or similar platforms. Perform in-depth log analysis using tools like Coralogix, Sumo Logic, AWS CloudWatch, GCP Logs, Azure Logs, etc. Monitor application health using dashboards and alerting systems; escalate anomalies appropriately. Analyze and troubleshoot issues reported on mobile applications, preferably in the banking domain. Understand and support business workflows related to SIM binding, UPI registration and transaction flows, debit card issuance, bank transfers, account opening process Write and execute basic and advanced SQL queries to retrieve data and support issue investigation. Learn from senior team members and quickly ramp up to work independently on recurring support issues. Collaborate with both technical and non-technical stakeholders to drive issue resolution and provide meaningful updates. Actively share learnings, solutions, and process knowledge with team members. Participate in rotational 24/7 shifts, including night, holidays and weekend shifts, as part of a six-day workweek. Required Skills & Experience: Strong command of Linux basics and command-line tools for troubleshooting and investigation. Proficiency in SQL, including knowledge of joins, aggregations, filtering, and window functions. Working knowledge of incident/ticket management platforms (Jira, ServiceNow, Zendesk, Remedy). Hands-on experience in reading application/server logs, log investigation, trace issues with help of module logs and monitoring tools(e.g., Coralogix, Sumo Logic, AWS/GCP/Azure logs). Understanding of monitoring dashboards and alerting systems. Familiarity (no hands-on required) with tools like Sentry, Firebase, CleverTap, Grafana. Exposure to mobile application troubleshooting, preferably in banking/fintech. Clear understanding of UPI, SIM binding, debit card, transaction workflows and account opening flows. Excellent interpersonal and communication skills; ability to collaborate across teams. A strong team player who proactively shares knowledge and contributes to collective success. Willingness to work in a 24x7 support model with rotational shifts. Preferred Qualities: Prior experience in mobile banking application support. Familiarity with ITIL / ITSM practices and structured incident management processes, escalation process. Ability to work under pressure and manage multiple priorities effectively and provide time updates on ticket with good documentation. Note :- Interested candidate can apply your resumes on hr@techplusinfotech.com
Job Title: Marketing Executive Job Location: Navi Mumbai Reporting to: Director, Techplus Infotech Employment Type: Full-time (On-roll with UrbanSpell, deployed to Techplus) ( Industry mandatory from EDTECH ) Role Summary We are looking for a proactive and execution-driven Marketing Executive who can manage, execute, and optimize marketing strategies specifically for EdTech services likedigital evaluation services, online assessment and other related service. The role involves driving awareness, lead generation, and brand positioning across B2B verticals like universities, government institutions, banks, and schools. Key Responsibilities ● Work closely with the UrbanSpell consultation team and Techplus leadership to execute go-to-market strategies ● Identify and research target segments such as education boards, colleges, banks, and government bodies ● Create and manage outbound campaigns (email, LinkedIn, cold calling scripts) to generate qualified leads ● Coordinate with the content/design team to develop brochures, pitch decks, case studies, and product explainers ● Assist in organizing webinars, product demos, and conference participation ● Track and report marketing performance weekly – leads generated, conversion pipeline, and engagement metrics ● Maintain CRM hygiene and ensure follow-ups with key leads ● Support proposal submissions and RFP responses from a marketing standpoint Requirements ● 1–2 year of experience in B2B or enterprise marketing (preferred EdTech, SaaS, or GovTech domains) ● Excellent written and verbal communication skills in English ● Familiarity with tools like Canva, Google Workspace, LinkedIn, and basic CRM systems ● Ability to understand technical products and simplify them for marketing materials ● Highly organized, self-motivated, and able to manage deadlines independently ● Bachelor's degree in Marketing, Business, postgraduate, or related field Good to Have (Not Mandatory) ● Prior experience working with/marketing to the Government or education sector ● Basic knowledge of AI ML, Digital Evaluation service, online assessment and automation tools. ● Understanding of tendering or public sector procurement processes What We Offer ● Opportunity to work at the intersection of technology and education transformation ● High ownership role, with mentorship from senior consultants at UrbanSpell ● Exposure to enterprise-level marketing strategies and institutional sales ● Potential for growth into strategic roles based on performance To apply, email your resume to with the subject line: Application for Marketing Executive – Techplus Deployment Job Type: Full-time Pay: ₹550,000.00 - ₹600,000.00 per year Language: English (Preferred) Work Location: In person
The Oracle PLSQL Developer -TSYS Prime position in Mumbai requires 10 to 15 years of experience in Bank domain with TSYS PRIME experience. You must possess sound knowledge of TSYS PRIME and Oracle PLSQL language, along with APIs knowledge. Your responsibilities will include participating in all phases of SDLC, such as design, coding, code reviews, testing, and project documentation. You will also be required to coordinate with co-developers and other related departments. Desired skills and qualifications for this role include a strong understanding of TSYS PRIME, Oracle PL/SQL language, and APIs knowledge. You should have good exposure to Oracle advanced database concepts like Performance Tuning, indexing, Partitioning, and Data Modeling. Additionally, you will be responsible for database side development, implementation, and support, including solving daily Service requests, Incidents, and change requests. Experience in Code Review, Team Management, Effort Estimation, and Resource Planning will be beneficial for this role. If you are interested in this position, please apply by sending your resume to hr@techplusinfotech.com.,
As a Business Development Executive at our company located in CBD Belapur, you will play a crucial role in driving our growth within the IT industry. Your main responsibilities will include identifying new business opportunities, establishing client relationships, and promoting our IT solutions effectively. Your key responsibilities will involve lead generation through market research and networking, client relationship management by understanding their IT needs, developing sales strategies in collaboration with marketing and technical teams, preparing compelling proposals and presentations, negotiating contracts, and monitoring sales performance metrics for continuous improvement. To be successful in this role, you should possess a Bachelor's degree in Business, Information Technology, or a related field, along with 1 to 2 years of experience in business development or sales specifically within the IT industry. You must have a proven track record of meeting sales targets, a strong understanding of IT solutions and industry trends, excellent communication and presentation skills, proficiency in CRM software and Microsoft Office Suite, and the ability to work both independently and collaboratively in a fast-paced environment. This is a full-time position with a day shift schedule, and candidates must be able to commute or relocate to Navi Mumbai, Maharashtra. The application deadline for this role is 17/04/2023. If you meet these qualifications and are ready to drive business growth in the IT sector, we look forward to receiving your application.,
As a Sales and Marketing Intern at our company, you will have the opportunity to gain valuable hands-on experience in both sales and marketing functions. We are seeking a dynamic and self-motivated individual who is enthusiastic, creative, and eager to learn about various aspects of sales and marketing strategies. This internship will provide you with exposure to a fast-paced and dynamic work environment where you can contribute to the growth of the sales and marketing teams. Your key responsibilities will include providing sales support by assisting the sales team with lead generation, prospecting, and customer outreach. You will also help prepare sales presentations, proposals, and follow-up correspondence, as well as participate in sales meetings to support the development of sales strategies. Additionally, you will be involved in cold calling activities to drive sales initiatives. In terms of marketing assistance, you will support the marketing team in executing campaigns across various channels such as social media, email marketing, and content creation. Conducting market research to identify trends, competitor activities, and potential opportunities will be part of your role. You will also assist in the development and distribution of marketing materials like brochures, newsletters, and promotional items. Customer engagement is a crucial aspect of this role, where you will communicate with potential and existing customers to gather feedback and provide information about our products/services. Furthermore, you will participate in organizing and attending marketing events, trade shows, and webinars to enhance customer engagement and brand awareness. Data management is another key responsibility where you will maintain and update customer databases and CRM systems with accurate information. You will also analyze sales and marketing data to provide insights and recommendations for improvement to drive business growth. To qualify for this position, you should be currently pursuing a degree in Marketing, Business, Communications, or a related field. Strong verbal and written communication skills are essential, along with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with social media platforms and digital marketing tools is a plus, and the ability to work independently and as part of a team is crucial. The ideal candidate will possess excellent organizational and time management skills, creative thinking abilities, and strong attention to detail. A basic understanding of sales and marketing principles, along with the ability to multitask and manage multiple projects simultaneously, will be beneficial in this role. As a Sales and Marketing Intern, you will benefit from hands-on experience in both sales and marketing roles, the opportunity to work with experienced professionals, and gain valuable industry insights. Networking opportunities and career development support will be provided, with the potential for future full-time employment based on performance. This is a full-time position with benefits including leave encashment and Provident Fund. The work schedule is during the day shift, and the educational requirement is a Bachelor's degree (Preferred). The work location is in-person, offering a dynamic and engaging work environment where you can enhance your skills and grow professionally.,
The job involves coordinating with all departments of the client to understand their requirements and functional specifications. You must have a strong knowledge of TSYS PRIME, SQL, and Oracle PL/SQL languages, as well as familiarity with APIs. Your responsibilities will include participating in various phases of the SDLC such as design, coding, code reviews, testing, and project documentation, while working closely with co-developers and other related departments. Desired Skills and Qualifications: - Strong knowledge of TSYS PRIME, Oracle PL/SQL language, and APIs - Good exposure to Oracle advanced database concepts like Performance Tuning, Indexing, Partitioning, and Data Modeling - Responsible for database-side development, implementation, and support - Experience in solving daily service requests, incidents, and change requests - Proficient in code review, team management, effort estimation, and resource planning This is a full-time position with a day shift schedule that requires proficiency in English. The work location is in person.,
Job Title: Tester – UAT & Production Support (Banking & Card Domain) Location: Thane Work Mode: Work From Office Working Days: 6 Days a Week Experience: 1–2 Years Industry: Banking & Financial Services Employment Type: Full-time Job Summary: We are seeking a proactive and detail-oriented Tester with 1–2 years of experience in User Acceptance Testing (UAT) and Production Support within the Banking domain , specifically in the Card domain (Credit/Debit/Prepaid) . The ideal candidate should be comfortable working in a fast-paced environment and will be responsible for ensuring the quality and stability of critical banking applications in a live environment. Key Responsibilities: Conduct end-to-end User Acceptance Testing (UAT) for banking applications, with a focus on card-based systems. Validate functional and non-functional requirements as per business specifications. Investigate, reproduce, and document defects or issues encountered during UAT or in production. Collaborate with development, QA, and business teams to ensure timely resolution of issues. Provide Level 1/Level 2 Production Support for card applications. Monitor production systems, handle incident management, and ensure minimal downtime. Maintain test cases, test data, and documentation for audit and compliance purposes. Support system upgrades and patch deployments from a testing and validation perspective. Ensure compliance with internal controls, policies, and security standards. Required Skills & Qualifications: 1–2 years of experience in UAT testing and production support . Hands-on experience in Banking domain , preferably in Card domain (credit/debit/prepaid card processing, disputes, settlements, etc.). Strong knowledge of test case preparation , execution , and defect tracking tools (e.g., JIRA, ALM). Ability to understand business requirements and translate them into test scenarios. Excellent communication and problem-solving skills. Must be willing to work 6 days a week from office . Preferred Qualifications: Exposure to SQL and ability to query databases for validation. Familiarity with card transaction lifecycle and industry standards (e.g., ISO8583). ISTQB certification is a plus. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person Speak with the employer +91 8369434757
Job Title: Customer Service Executive – KYC Location: Mumbai Department: Customer Support / Operations Reports To: Customer Service Manager / KYC Lead Employment Type: Full-Time / Contract Job Summary We are seeking a highly motivated and detail-oriented Customer Service Executive with KYC experience to join our team. The ideal candidate will be responsible for providing excellent customer service while ensuring compliance with Know Your Customer (KYC) guidelines and regulations. Key Responsibilities Handle inbound and outbound customer interactions via phone, email, or chat in a professional manner. Guide customers through KYC processes including document collection, verification, and validation. Review and verify KYC documents in compliance with regulatory requirements. Maintain accurate and up-to-date customer records and ensure timely updates in the system. Escalate any suspicious or fraudulent activity as per internal policies. Ensure high standards of data privacy and customer confidentiality. Coordinate with internal departments for issue resolution and process improvement. Meet or exceed individual and team KPIs related to customer satisfaction and KYC turnaround time. Provide support in audits and regulatory inspections as required. Qualifications & Skills Bachelor's degree in any discipline (preferred in Business, Finance, or related field). 1-3 years of experience in customer service, preferably in BFSI, telecom, or fintech domain. Hands-on experience with KYC/AML regulations and documentation. Excellent communication skills – both verbal and written. Strong attention to detail and organizational skills. Familiarity with CRM tools and ticketing systems. Ability to handle sensitive information and maintain confidentiality. Multilingual abilities will be an added advantage. Preferred Attributes Knowledge of local and international KYC regulatory frameworks. Experience working in a fast-paced, regulated environment. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 8369434757
The job involves coordinating with all departments of the client, understanding client requirements and functional specifications. You must have sound knowledge of TSYS PRIME, SQL, and Oracle PLSQL language along with APIs knowledge. Your responsibilities will include participating in various phases of SDLC such as design, coding, code reviews, testing, and project documentation. Additionally, you will be coordinating with co-developers and other related departments. Desired Skills and Qualifications: - Strong knowledge of TSYS PRIME, Oracle PL/SQL language, and APIs. - Good exposure to Oracle advanced database concepts like Performance Tuning, indexing, Partitioning, and Data Modeling. - Responsible for the database side development, implementation, and support. Participated in solving daily service requests, incidents, and change requests. - Experience in Code Review, Team Management, Effort Estimation, and Resource Planning. This is a full-time position with a day shift schedule. Fluency in English is required, and the work location is in person.,
You will be responsible for developing strategies to effectively manage the recruitment module and fill immediate positions. Additionally, you will coordinate and oversee all activities within the HR department, providing expert guidance as needed. This includes managing labor, such as tracking time sheets, and developing plans and policies related to employee compensation, benefits, health, and safety. Your role will also involve implementing strategies for performance evaluation, staffing, training, and development using HRM tools. As the overseer of all HR activities, initiatives, systems, and tactics, you will ensure compliance with internal policies and standards. You will be tasked with addressing grievances and taking disciplinary actions when necessary. Analyzing data and reporting to senior management using HR Metrics will be a key part of your responsibilities, as well as participating in various meetings and seminars. Furthermore, you will strategize programs and policies to promote employee growth and satisfaction, including developing measures to reduce absenteeism and turnover. To be successful in this role, you should hold a Master's Degree in Human Resources from a reputable institution or equivalent, with a minimum of 4 years of relevant experience. Sound knowledge of human resources and labor law, proficiency in MS Office and HRM Software, exceptional communication and leadership skills, and the ability to establish relationships with business leaders are essential qualifications. Additionally, an understanding of human behavior, experience working with international audiences, and the ability to meet tight deadlines and work in US Shift if required are desired attributes. This is a full-time position with benefits including leave encashment and Provident Fund. The work schedule is during the day shift. A Master's degree in Human Resources is preferred, along with 4 years of experience in HR. A Professional in Human Resources certification is required for this role. The work location is in person. Application Question(s): - Notice Period,
Role Overview: As an Oracle PLSQL Developer with TSYS Prime experience in Mumbai, you will be expected to leverage your 10 to 15 years of experience in the Bank domain to contribute effectively to the team. Your primary responsibilities will revolve around utilizing your sound knowledge of TSYS Prime and Oracle PLSQL language to participate in all phases of the Software Development Life Cycle (SDLC). This will include tasks such as design, coding, code reviews, testing, and project documentation. Furthermore, you will play a crucial role in coordinating with co-developers and other relevant departments to ensure seamless project execution. Key Responsibilities: - Participate in all phases of the SDLC, including design, coding, code reviews, testing, and project documentation - Utilize your expertise in TSYS Prime and Oracle PLSQL language to contribute effectively to the development process - Coordinate with co-developers and other related departments to ensure project success - Engage in database side development, implementation, and support activities - Solve daily Service requests, Incidents, and change requests efficiently - Apply your experience in Code Review, Team Management, Effort Estimation, and Resource Planning to enhance project outcomes Qualifications Required: - 10 to 15 years of experience in the Bank domain with TSYS Prime experience - Sound knowledge of TSYS Prime and Oracle PLSQL language - Familiarity with APIs knowledge - Strong understanding of Oracle advanced database concepts such as Performance Tuning, indexing, Partitioning, and Data Modeling - Experience in database side development, implementation, and support - Proficiency in solving daily Service requests, Incidents, and change requests - Exposure to Code Review, Team Management, Effort Estimation, and Resource Planning If you believe you possess the required skills and qualifications for this role, we encourage you to apply by sending your resume to hr@techplusinfotech.com.,