Customer Care Executive

Job Title: Customer Care Executive
Location: Jaipur, Rajasthan
Experience: 0–1 years (Freshers with strong communication skills are welcome)
Job Type: Full-time

Job Summary:

We are hiring enthusiastic and customer-focused individuals for the role of Customer Care Executive. The ideal candidate should have good spoken English skills and a positive attitude towards solving customer queries. Freshers with excellent communication are encouraged to apply.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in a professional and courteous manner
• Resolve product or service-related queries and provide accurate information
• Maintain records of customer interactions
• Follow up with customers to ensure complete satisfaction
• Escalate unresolved issues to senior support or relevant departments
• Ensure a positive customer experience by delivering prompt and efficient service

Eligibility Criteria:

• Minimum Qualification: 12th pass or graduate in any stream
• Strong communication skills, especially in English (spoken and written)
• Basic computer knowledge and typing speed
• Ability to stay calm and positive under pressure
• Freshers with excellent communication skills are welcome to apply

Preferred Skills:

• Experience in customer support or call center (preferred but not mandatory)
• Knowledge of CRM systems or customer service software (a plus)
• Multilingual ability (Hindi and English mandatory and regional language – a plus)

What We Offer:

• Fixed salary
• Full training and onboarding support
• Supportive team environment and growth opportunities
• Career progression in customer service or related roles

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Paid time off

Schedule:

• Day shift

Work Location: In person