About the job: Hi, Greetings from Firstcry.com! Please find the job details below. Company Profile: Firstcry.com is Asia's largest online shopping portal for kids and baby products with more than 2 Lac products and over 10 million plus happy customers. The company has been growing rapidly since its inception in 2010 from 4 members to more than 2000 employees and the trend continues. With the headquarters in Pune, it also has presence in Delhi, Bangalore, Mumbai & Kolkata. The company is also expanding through the Franchise route, with more than 417+ stores opened across various states in India making it the second largest player in offline stores. Overview: A team player and project owner who is able to work well with multiple teams Deliver assigned tasks effectively and efficiently within stipulated timelines A high level of professionalism and positive work behavior Ability to work effectively in a fast paced, high energy, team-oriented environment Roles & Responsibilities: Create, manage and report 'Paid Campaigns On Facebook Ads Manager' for generating online sales and leads Understand and analyse multiple ad accounts and identify opportunities to improve 'Sponsored Campaigns Performance' Establish and manage the strategy, tone, content, and audience understanding across 'Sponsored Ad Campaigns' Partner with design teams to develop and optimize campaign specific 'Creatives (Images & Videos)' Maintain a creative performance sheet to assess their performance and improve upcoming creatives Have in-depth knowledge of 'Facebook Ads Manager' and should have managed 'Facebook Paid Campaigns' Tools' Knowledge: Facebook Ads Manager, Audience Manager, Events Manager and Commerce Manager Microsoft Excel is preferred Requirements: You have 1-2 years of experience in data-driven marketing role in digital marketing activities You prefer working in Startups where you're able to take ownership of work You are process-driven, have strong problem-solving skills, an eye for detail You have proficiency in English Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 4,00,000 - 4,50,000 /year Experience: 1 year(s) Deadline: 2025-06-01 23:59:59 Skills required: Facebook Ads and Instagram Ads About Company: FirstCry.com is Asia's largest online shopping portal for kids and baby products with more than 90,000 products and over 9 lakh happy customers. The company has been growing rapidly since its inception in 2010 from 4 members to more than 1200 employees and the trend continues. Headquartered in Pune, the company also has a presence in Delhi, Bangalore, and Mumbai. The company is also expanding the franchise route, with more than 350 plus stores opened across various states in India, making it the second-largest player in offline stores.

1. Required (Must Have) skills: Good Communication skills (Written & Verbal). Ability to communicate correctly and clearly with all customers. Good comprehension skills- Ability to clearly understand and state the customer’s issue’s. Quick decision maker and fast learner. Proactively establish and maintain effective working team relationships with leaders. Organized and team player. Ability to stay calm when customers are stressed or upset. Ability to use a desktop computer system. Must have, basic computer knowledge (Basic excel and Ms-word) With Typing speed of 25 to 30 wpm. 2. Roles and responsibilities: Maintaining a positive empathetic and professional attitude towards work. Responding promptly to customer queries. Demonstrate ownership to resolve challenging customer issues, escalating whenever required. Communicating with customer through various channels (Emails & Calls). Acknowledging and resolving customer complaints. Job Types: Full-time, Permanent, Fresher Pay: ₹13,600.00 - ₹14,200.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Where do you live in dehradun? What is your date of birth? Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Work Location: In person

1. Required (Must Have) skills: Good Communication skills (Written & Verbal). Ability to communicate correctly and clearly with all customers. Good comprehension skills- Ability to clearly understand and state the customer’s issue’s. Quick decision maker and fast learner. Proactively establish and maintain effective working team relationships with leaders. Organized and team player. Ability to stay calm when customers are stressed or upset. Ability to use a desktop computer system. Must have, basic computer knowledge (Basic excel and Ms-word) With Typing speed of 25 to 30 wpm. 2. Roles and responsibilities: Maintaining a positive empathetic and professional attitude towards work. Responding promptly to customer queries. Demonstrate ownership to resolve challenging customer issues, escalating whenever required. Communicating with customer through various channels (Emails & Calls). Acknowledging and resolving customer complaints. Job Types: Full-time, Permanent, Fresher Pay: ₹13,600.00 - ₹14,200.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Where do you live in dehradun? What is your date of birth? Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Work Location: In person

Good English communication, Immediate joiner Job Types: Full-time, Permanent, Fresher Pay: ₹13,618.00 - ₹14,200.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Sahstradhara, Dehradun, Uttarakhand: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Where do you live in dehradun? What is your current location? What is your date of birth? Language: English (Preferred) Work Location: In person

Good English communication, Immediate joiner Job Types: Full-time, Permanent, Fresher Pay: ₹13,618.00 - ₹14,200.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Sahstradhara, Dehradun, Uttarakhand: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Where do you live in dehradun? What is your current location? What is your date of birth? Language: English (Preferred) Work Location: In person